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March 2024 by Donald Jolley
Woman was very rude. I paid to have my questions answered and she seemed bothered to do her job. I didn’t file. Will not file with Jackson Hewitt in the future. The old lady, like Ethel or something.
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March 2024 by Rebecca Murphy
Edith was friendly and explained every detail of my tax process as we went. I understood everything completely as she explained on the first time. My visit went unbelievably smooth and I am very happy with the outcome. Thank you Edith. I will be returning next year.
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March 2024 by Ferdinand Miller
Ruby is very helpful and made it very easy as she explained everything in detail and answered all my questions patiently. I would give 6 stars if possible. Thank you Ruby
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May 2023 by Nan Pantle
I met Edith Seeders at the Jackson-Hewitt center in the Martinsburg Wal-Mart. She was one of the most professional taxpayers I have ever worked with. I went because I had made errors on tax form the previous 2 years, even though they were short form. My status had also changed in that I was retired this present filing year (2022) at age 68. This meeting was an education for me, regarding paying or not paying tax on social security, regarding having no need to pay estimated tax on income other than social security if it was below the set limit. It was worth every bit of the fee for the preparation, because I saved many times that amount on my returns, both state and federal, and I had information to realize unless I find employment, I do not need to pay estimated taxes this current tax year (2023). She carefully explained each step of the return, clearly provided the education and knowledge I needed. She was friendly, interested, and present to me as a person. I am forever grateful for her help. Sincerely, Nan Pantle
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April 2023 by Calvin Viands
Was good but I think you should be more clear on your pricing it stated 50 dollar's a hour or a 50 dollar's minimum I got charged 150 dollars for 20 minutes so I feel like you over charged me otherwise the lady that did my taxes for me was nice and efficient so be much clearer on your pricing and you would be a five star company
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April 2023 by Collin DeSimone
Edith was very kind and was swift with her work. I was in and out of there less than 30 minutes.
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April 2023 by Kenneth Jones
Fast and precise as ussual. GreatJob?♂️
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April 2023 by herbert mcclain
I had a good experience, as I normally do. Been using JH for over a decade.
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March 2023 by Beatty Kackley
Edith your are such a sweet person and I'm so happy having you do my taxes. You are very professional and friendly. This was my 2nd year with you and I will see you next year.
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March 2023 by Thomas Burgess
Great people, very quick and easy and didn't pull out any of my hair
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March 2023 by jessica clift
Very polite and professional and very fast at her job
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March 2023 by Rusty Burnett
Although I do not know his name off hand, he was very professional, nice, comedic, and he got me my biggest refund in years along with audit protection, an advance loan approved and deposited less than 1hr. after my tax preparation, and all for waaaay cheaper than H&R Bl@ck! Note: This was the first year, since the PATH ACT was initiated, I waited and got my taxes prepared on the exact date, February 15, the day those claiming child credits are forced to wait before our refunds are processed, and had my refund deposited on their card, American Express Serve Card, instead of my bank, and my full remaining refund was deposited on February 22. So next year I will do the same and hopefully we be able to solidify that doing this will always get my refund within 7 days again. Check my review next year!
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March 2023 by Carolyn Cook
We have used Edith Seeders for the last few years and the service and professionalism are outstanding. She is very precise on her appointments and we know we are getting the biggest, most accurate refund possible.
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February 2023 by Peyton Rakes
Absolutely the best experience I've had with tax preparation. I highly recommend.
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February 2023 by David Marchetti
Outstanding experience every time I file.