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November 2023 by Jhon C.
I been in martinsburg for years and utilized their service for years. But as of today 11/13/2023 they lost all business with me and my mother. My mother had a low tire and we took It there to figure out pricing.An employee wearing an FBI hoodie, and looking like he just smoked a pipe, started to literally cursed me out, due to my mother being by the shack area where the tires and or work is done. When I tried to apologize and be polite, he became more aggressive and continued to used cursed words towards me, in a racist manner due to us being Hispanic that maybe we couldn't read the sign. We immediately got i to our vehicles and left. He cursed me and my mother out like straight dogs, don't even know how to treat people decently. Will never ever be returning. That employee is disgruntled and is ruining your business. Also the last tires have plugs in them, prices changed from calling to actually arriving at this place, and rude employees. I suggest you drug test him as well.
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November 2023 by Trenton P.
10/30/2023 They sold me 2 tires and when I went to get them mounted they were dry rotted and they refused a refund. Their warranty is ridiculous as well. Scammers
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October 2023 by Carol Franks
Great place to get used tires. The guys that work there are great and very helpful. I will use them again when I need some tires. Thank you!!
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October 2023 by Makus S
I have always gone with them. I remember the lady and her husband have always been kind. But in recent months I have not seen them, the people who are working are very rude. Like If you don't like your job, better quit bro ✌?
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October 2023 by marcus carlile
Wife called early morning and asked if they had our tire and how long they are open and and said they have the tire and closed at 4 well I drove half way from town with a flat to pull in at 130 and they guy said in a rude hype way that no can't help you today I thought I told the front lady I had to leave at 2 and said come back tomorrow.sorry won't be going back here no matter how much I need a tire.ive been going to them for years.sad
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September 2023 by the animal gang
I stopped in to get 2 tires put on Saturday 9.10.23 and they forgot to tighten 3 out 5 of my lug nuts on the left side. It could have been a bad thing. To fast and not paying attention to what is important.
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August 2023 by Timothy Gleason
I always get my tires here. Even new they are a very good price. I was in and out very quickly. I used to get my oil done here as well but sadly they don't do oil changes anymore ?
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August 2023 by IEatOut Often
I am glad to be a 4-time-visit customer of "Hole in the Tire" on N. Queen St. Thanks to them, my cars are safer. For labor costs, I saved about $10/tire * 4 tire = $40 on what I would have otherwise been billed by at least one other tire shop in Martinsburg.After they remove, and replace a tire, and fill it with the proper amount of air, they put it in a water-filled tub to check for air leaks.A kind thing the tire technicians did for me was to abruptly end their lunch break in order to get 2 good tires on my car so I, as a walk-in customer with no appointment, could be on my way to work on time. (I clock-in at a factory at 1:54 pm.)I read some of the years-old reviews. The accusation that they have ever sold a tire that would not pass a WV safety inspection for tread depth the day they sold it is also unbelievable. The accusation that they have ever sold a tire with a nail or screw in it is unbelievable.
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August 2023 by Josh Wagner
Amazing shop and excellent service for a small business. The shops a little dirty but these guys WORK. 11/10, definitely recommend.
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June 2023 by Ant
Quick and efficient service. Would recommend if you need decent prices and fast service!
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June 2023 by Jason Daniels
The tire I purchased had both a screw and a nail in it at purchase. I was not upset at all, but when I looked it over and ointed this out the “owner” became nasty and said I don’t see a nail. So I pointed at the screw in the tire and asked is that’s normal? He replied, Don’t come back! I guess a screw in a tire is normal and ok for him. It’s not for me! It’s not what I paid for and it’s also not safe! He was also smoking inside while I paid the bill. ?
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June 2023 by Bailey Lynn
Always has what I need and works with me. Great price and friendly employees.
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April 2023 by Twysted Bunch
Pulled up unannounced and inquired about a tire replacement- Was In and out in less than 30 mins with a tire mounted balanced and installed.
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March 2023 by Jared Nason
These guys know what they're doing. Never had a problem and it's very reasonable compared to most places.
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March 2023 by Corey Smith
Worse business dealings I have had so far in the area,workers and managers seem to not be on the same page,prices were outrageous,not all the equipment needed for bigger tire installations
