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December 2023 by Cat W.
I'm not a big fan of stores too lazy to number or ID their aisles. I was in their store and was telling my spouse where their desk lamps were and I wanted to go look at other things. All I could tell him was that they were on the far left end of the store. What happens when you have someone gets hurt or sick and the other family member needs to bring them something?
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November 2023 by Dobie Mom
Stopped in to pick up a Lang calendar and gift card. Ended up leaving with a couple small picture frames, a Mopar hat, and Christmas plates, napkins and drink cups. You never know what you may find in the store.
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November 2023 by Brenda Sinclair
Too many great craft things. I could easily go broke here. Hobby Lobby, Michaels and Lowe's are my kryptonite.
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November 2023 by Heather Fondren
Nice Pre christmas sale, store was stocked well. Sales associates very helpful and friendly
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November 2023 by Patsy Dabney
I was visiting some of my grandchildren who live in West Virginia, and I was able to get all the Christmas gifts for seven of my grandchildren from this Hobby Lobby. It was nice to shop in this clean and well stocked store. The ages were from 2 years to 15 years old, and I was able to get a gift for each one. Of course, the siblings helped Grandma pick out just the perfect gift.
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November 2023 by lynn smith
I forgot how much Christmas items this store has. It was very busy on a Saturdy night @7 when we went. My toddler loved it!!!
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November 2023 by Janet Fedeli
So much stuff but couldn't find and Christmas cookie bags. The woman in the fabric department was friendly and asked if I needed help.I was looking for flannel and there was a very small section. It's winter season? Also couldn't find any the Christmas trimming for material. Looked for Christmas table cloths, nothing.
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October 2023 by David B.
I recently had an experience at Hobby Lobby located at 800 Foxcroft Ave , which left me with mixed feelings. I had to make a return on behalf of my wife, but unfortunately, I didn't have her credit card with me. This is where the inconvenience began.The store has a strict policy that with the original credit card, they will issue a gift card or cash for the return. Instead, they insisted on putting the refund back on my credit card. While I understand the need for security and fraud prevention, this made the return process far less convenient and somewhat frustrating.On the positive side, the staff members were polite and handled the transaction efficiently. The store itself had a good selection of items and was well-organized, which I appreciated.Ultimately, the return policy is somewhat inflexible, especially for those making returns on behalf of others. It would be great if they could find a more customer-friendly approach in these situations.
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September 2023 by Jimmy Parker
Coolest store .for decorating I've ever been to. Soon much stuff
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September 2023 by Alex Randall
So initially we looked at gundams then me and my two autistic buddies felt up some and a very nice employee named anne helped us find some stuff and told us about the. Great lady and a cool store
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September 2023 by Barb Small
Such a wonderful assortment of everything. We had a blast just wandering around and finding all sorts of things. Prices are not bad at all.
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August 2023 by Larry Demarco
I have had multiple items shadow boxed and / or framed and matted from The Hobby Lobby in martinsburg. The same girl has been helping me for a couple of years. Her name is Anastasia, and I could not say enough good things about her. She is always proven to be super helpful and has exceeded my expectations every time. Because of this one particular employee, I will continue to come back over and over. It's nice to see a business that has good values and still believes in customer service. Their company is a product of their employees and their employees are amazing. And I am not one to leave reviews, I very rarely feel like people should get a pat on the back for doing what they're supposed to do but these guys are just awesome, thanks for all you have done for me, could not recommend you any higher
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August 2023 by Lisa Coop
Absolutely love this store they have so much wonderful things to choose from and always having wonderful sales and friendly helpful employees
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July 2023 by Yolonda Wright
Everyone's on the ball. They make you feel welcome and are accommodating. Found everything I needed and appreciated the excellent customer service from the cashier, associates on the floor as well as management. Thank you for your service!
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June 2023 by Fredrick Kincaid
Our family loves hobby lobby. Pretty good quality stuff and usually good sales on most things. My wife and daughter are crafty women so we’re always going to hobby lobby