Hardware Stores in Martinsburg, WV

“Today, I had the great fortune to encounter Missy (Melissa) in my visit.
Because she was so knowledgeable, helpful and professional- directing anyone who asked, I feel great about this location in Martinsburg WV.
She is above and beyond.
Best positive experience!”

“I had broken glass in a modern vinyl window. I brought the window to Berkeley Glass, they measured it for replacement glass and ordered it. Today I brought the window back and they installed the new low-e double pane glass. I could not be more pleased with their professionalism.”

“If you're tired of super large hardware stores give this place a try. Prices are in line with the big stores. You can order from do it best hardware site and have you're order delivered to this store.”

“OMG it's a paint store, a hardware store AND a post office. How convenient. My husband got lost for 45 mins in this store, checking out some of the more hard to find paint options (like the 1776 color collection) and chatting with the folks behind the counter. I love the convenience of a post office and paint store, and the fact that they have a useful selection of hardware (and even some essentials like toilet paper) is awesome. This is an old school shop, and perfect for DIYers to come get what they need to rehab furniture and stock their workshops. We'll be stopping in again next time we're in town!”

“I can't tell you how great this place is. People who actually know what they're talking about (and what you're talking about!) People who actually care if you get what you're looking for and try and make themselves available to help.I looked around Home Depot, Lowe's & Fastenall for some, what I thought was, basic hardware. No one had it. I tried Heistons as a last resort and from here on out they will be my FIRST stop every time. If you're serious about trying to get the right stuff the first time just start here. Seriously. Plus it's local and unbelievably reasonably priced!”

“Can't believe all of the negative reviews on here. Must be Karens or Kens expecting 1960's one to one old time service. Pick up a newspaper or watch the news; it's no longer 1960's and these employees are not your verbal punching bags! Couldn't believe what I was hearing standing behind these entitled adults. Guy in front of me literally yelled and berated a young salesgirl because HE wanted to return an old used nasty mower with no receipt. Lord knows how old it was. Put her in tears. Calling her names. There's no sense in that! Do better Ken! Meanwhile, because she's dealing with a Ken, she's unable to answer the phone. Neither was her coworker who was dealing with a Karen trying to return a bunch of items from Home Depot. Unreal customers! These customers think they're entitled. No wonder people don't want to work in retail. Stay home Karen and Ken! My return went smooth. I followed policy, had my receipt and they were very kind to me. Thanked me for my business.”

“Lowes is a very good home improvement store. This review is not about Lowes, but instead about the Valspar paint that is sold there. I purchased a gallon of Valspar Reserve, from Lowes, in a red tint to cover a white wall. Valspar guarantees it will cover in one coat. I used standard painting practices of trim work first and rolling afterward, that produced an uneven result with every previous column of paint showing through the newest column. Since the guarantee is right on the can, I took the unused portion back and am expecting to hear from a Valspar representative in the next day to get a refund. I took photos of the finished work to prove the coverage is not what is stated on the can. Lowes people were very helpful.”