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February 2024 by Luis Felipe González Chirinos
We have recently moved from New York, and we were treated wonderfully, very attentive, and they welcomed us
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January 2024 by Colleen W
The people working her are apparently illiterate, and think that West Virginia is not part of the U.S. Federal Government: they won't take federal paperwork, and are incapable of reading court documentation for Berkeley County. BUT they will make you wait 2-4 hours in the lobby to tell you this.
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January 2024 by Betty Leach
Good experience renewing my driver's license. Arrived early and done in 30 minutes. If you have your paperwork prepared you can breeze right through. Very kind and efficientstaff.
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January 2024 by Scott Upwright
They are always polite and try their best to complete your task. Be prepare for a wait. Have your paperwork, all of it, ready to go.
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December 2023 by Paul Moorhouse
Very friendly and helpful staff. Was able to get WV DL and register two cars with just one visit.
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December 2023 by Linda Small
Service was quick and the people were wonderful quick and efficient !
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December 2023 by Elijag Stout
I had made a drivers test appointment for 2pm and was there at 1:50 and had to wait for 4 people ahead of me, who didn’t have appointments? The people I had interacted with behind the counters were very polite and clear with words. My driver instructor on the other hand seemed to have had an issue as if he was intoxicated. He first forgot the instructions he needed for the parallel parking, but when he went in and came back he had the same sheet of paper he had before? He read to me that I had to be close to the white line or over the white line closer to the curb. When we did the parallel parking I parked over the white line closer to the curb and he said I was still too far from the curb. The white line marks the 18 meaning that any other instructor would have passed me for parallel parking. He then told me inside that when he said white line he meant to say the curb. So he basically told me that I was correct and did park correctly, when I knowingly did, yet he failed me because he read the instructions wrong himself. So I asked if we could continue since he picked up his mistake, but he said I cannot sense I failed to parallel park correctly. I don’t understand how you can hire someone who doesn’t even understand the rules to his own job, let alone understand THE LAW of his own job. Whoever hired these people as instructors should choose a little better. Maybe someone who’s more well spoken and less forgetful of what they’re supposed to do.
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December 2023 by Shelly Hofmann
i love this particular wv dmv location. i've visited numerous times and staff have always been helpful, respectful, and friendly even when i've shown up end of day very near closing time. most recently, i had a particular issue in completing some paperwork and they worked with me to find viable solutions. a very pleasant and very helpful team each time i've visited.
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December 2023 by Jess McGraw
This place is beyond slow. No one cares about their jobs and I’m sure that they higher rejected Walmart greeters.
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November 2023 by Danielle Powell
I'm not one to look forward to DMV visits - the mere thought makes me anxious. The fear of something going wrong or hours of waiting only to discover a missing document is nerve-wracking. However, my recent experience with this DMV completely shattered my expectations. I had scheduled my appointment in advance, and upon arrival, I was pleasantly surprised to find there wasn't even a long line for walk-ins. The standout feature was the clerk who reviewed my documents right away, ensuring I had everything required. This preemptive check spared me the agony of waiting endlessly only to be told I lacked a necessary document. The entire process, from getting my car registered to obtaining a new license, was remarkably smooth. I can't believe I'm saying this, but I would genuinely recommend this DMV to anyone in need. It's a game-changer.
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November 2023 by Courtney Sakala
Best experience I've had at a DMV. There was a bit of a wait at the initial line but I had an appointment and was seen within minutes of checking in. Also checked ahead to see what documents I needed so I'm sure that helped. Will always book an appointment if I can!
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November 2023 by Brandy Watkins
This time was not bad. The line moved quick and everything went well. Definitely better than the last time.
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November 2023 by Gabe M.
Terrible location. The manager cussed at me. Fuck that entire location wish I could give negative stars
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September 2023 by Anita Good
It really wasn't that busy when I took my son in to take his driving test. The instructor was very well-mannered and we were only there for about an hour for the whole experience. I'm glad he did so well!
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August 2023 by Deb Hudler
Wait time was limited. The individuals that waited on me were very knowledgeable & kind. I experienced quick and thorough help., This office is great in my opinion. ???
