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February 2024 by Sofie V.
Came to CVS to put my money through Gateswipe, which I had done the night before but my Navy Federal card limit to take out money in the ATM is 1000 so I was coming back with only $230 more Joshua (Manager) was the only one there at the time. He said kept on insisting that I put down a phone number (I don't have a active phone at the moment) I told him I was okay with not putting my phone number down because I didn't wanna have to explain to him that I do not have a active phone with people behind me. He was so persistent on embarrassing me. He said that "There's no way now days people just don't have a phone number." he was helping me at the checkout when he went around the counter, ended up, helping another gentleman next to me, and then proceeded to tell me to give him the scan code, and he took it to the self check out and said they do it there, but you can only do 200 which was a problem because I needed to do 230. He was the climbing to help me. I end up, leaving called corporate explain the whole ordeal. Yes, I knI went to Walgreens to pay my rent using my Gates swipe, but their system was down. The customer service representative told me that someone else could help me, so I went back in. However, the person who was supposed to help me accused me of prank calling and refused to assist me. He helped everyone else in front of me and even those who were behind me. Despite my efforts to get a DC phone number and download Google phones to help him out, he still declined to help me. Another gentleman who was working with him eventually helped me, but Joshua (the first guy) continued to make rude comments about me and threatened to get me banned from the CVS. I felt belittled and disrespected, so I called corporate to report what happened. I won't be going back to CVS, but I hope Joshua realizes that some people prioritize paying rent over their phone bills, so their phone may not always be active or working.
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February 2024 by Chris Dominguez
I wanted to personally thank Joshua .R for offering me a extra care card an helping me set it up even tho it was 5 minutes till close I appreciate it
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January 2024 by Jennifer R.
I always have my prescriptions filled at this CVS
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January 2024 by Sabrina Leigh Cameron
I had been waiting in line at the pharmacy for over 10 minutes when they decided to close for lunch without waiting on the people that had been waiting in line. After I pick up these RX, I will never use this pharmacy again. That was completely unprofessional, unacceptable, & asinine to treat customers that way.
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December 2023 by AYRIEL JONES
Very expensive for some people bit i got what i needed
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December 2023 by Mike Grunewald
I get the majority of my prescriptions filled here. I am a card carrying member - $5 gets me a $10 credit a month to spend as I please - and free home delivery - including prescriptions. Much better than the competition across the street.
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November 2023 by Charlotte King
Hands down best pharmacy in the area I don’t care what anyone says. Even the a$$ hat below who sounds like he doesn’t understand if the dr messes up writing the script (which happens more frequently than people think) that no one can fix it but the doc, but sure slander the person who’s helped my family with our meds on multiple occasions and has the best crew I have seen at this locations in YEARS. Get the f outta here with your crybaby review.
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October 2023 by Corbin Heffner
I am having a hard time with my pharmacy supporting my mental health. The pharmacist Somtochukwu Orakwue at store 1429 stated that my prescription required a brand name medication. I told him I had been given this medicine many times and that my prescriber originally sent in a script for a smaller dose of the same medication and the pharmacy was out of it. The prescriber then sent in a script for the same medication at a higher dose. The pharmacist then told me I was wrong and that he would give me the written script when I came in to the pharmacy. I asked him to print it off and put it in with my other prescription I was picking up to avoid waiting when I came in. He said that he would not do it. I had to wait for him to print it off while I was in the store.I asked him why he would do this and he disconnected.Funny this same person has received an award for customer service and going above and beyond for clients.That is not my experience with him at all.
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September 2023 by Robert Johnson
They really need to keep up with their sale tags. I bought $15 worth of Crest toothpaste products, and that was supposed to give me a $5 coupon for my next purchase, but no coupon was printed. After double checking, the tag was in date, and the purchase information matched exactly what I purchased. So I promptly requested a refund. This has happened before, so be mindful of your receipt and for those extra care perk promos.
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September 2023 by T Smith
Wonder how you expect me to administer my meds when you don't even given me the correct amount of needles? 23 gauge 4 for 10 and had to go back 3 calls and 2 drive thru to get 18 gauge needles. What a mess yall! This happens all the time. The staff was nice bit lied to me twice on phone. Finally spoke with Pharmacist and half the problem.corrected
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August 2023 by Ceiling Fan
Raya Kipp's review, which was posted on 07/30, is slanderous and...ignorant. In truth, the "kid" who was just so "awful" to the cashier did NOT start any of it. Had the people in line behind the "kid" been to the counter first, they would have been met with the same disrespect from the cashier.Here's something to note: this CVS location has two self-checkout kiosks. If you want to be rung up at the counter, you'll often find that no one is even standing there to help.On July 30, a Sunday evening, I saw that a woman was standing there, and she looked at me in disdain as I asked to be rung up."Oh, so you're not going to use the self-checkout, I guess," she said with a face of disapproval.I placed my items on the counter. "What did you say?" I asked."Oh, I was just saying that you wanted to check out here - not the self-checkout," she said in a smart-alecky way."Well, it's kind of your job - I'm just here to check out," I said.She replied, "Yeah. . .", as though she cared nothing of me.Before leaving, I did use some profanity, but I had every right to do so. The (completely unknowing and ignorant) person in line who wanted to say something about me should think about how they had no idea what was going on.It is not "rude" to advocate for oneself, and the cashier should NOT be commended for demonstrating kindness to the next customers in line. She did that to PUT ON A FACE, not because that is how she would have acted in her true character.The cashier and Raya are in the wrong, not me.
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August 2023 by Spiral Tote
3Aug.2023 The gentleman at the photo area was super nice and polite. Superb customer service.
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July 2023 by Raya Kipp
There was a young woman there this evening ( 7/30/23 ) helping a very rude customer. She handled it well and treated the next man and then myself very kindly despite that awful kid.
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July 2023 by Christine Herbst
I wish my prescription, Caremark, would allow us to use other pharmacies rather than making us use the God-awful CVS pharmacies. They are either out of the prescriptions or they won’t fill a prescription but their pharmacists and techs have no idea why so we have to do a lot of legwork to find out the reasons. Also, they have threatened not to fill a prescription unless we opted for the 90 day refill.
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July 2023 by Stephanie Cooper
There are signs posted all over the building saying the pharmacy hours start at 8am. It’s 8:43am and I tried to go to the pull up window and it is closed.
