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December 2023 by Laura Evans
Clean and friendly. Nice bathroom. It certainly made Shopping for floors a nice experience
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September 2023 by Frank Hartwick
Went out of their way to help me, nice experience
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May 2023 by Kimberly C.
I can't speak to their other services, however I would not recommend having them complete carpet installation in your residence. Seamwork was subpar after initial install and the couple of attempts to fix the seams were unsatisfactory. The owner was rude and condescending, even though they say they offer up to a year of coverage over install issues. It took many months to get anyone out to address concerns due to their staffing constraints. Would not consider using this local company again, sadly.
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May 2023 by Missy Bayne
Very professional, excellent choice and quality carpet
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January 2023 by _ Corea
Carpets are overpriced especially if you won't have them install it. Hagerstown is better and cheaper for the same thing
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March 2022 by Rick Weatherholt
Not so thrilled made an appointment to have her floors measured for new flooring man came out measured when back and never had a follow-up they never had product to install and have never as of yet gotten back with us kind of disappointing
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October 2021 by Kenny Partsch
Paid to have wood installed on two floors of the house including the steps. They put cardboard down to level the floor in two spots, left all door trim with a 1/4 inch or more gap, trimmed one door crooked and put stair treads down that had two different finishes gloss and matt. A local handyman could have done a better job for half the cost.
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June 2021 by Stephanie L
We had excellent service here. We were able to bring samples home to know what we wanted, and got our sheet vinyl in the next day. Helpful with answering our questions and helping us narrow down our options.
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October 2020 by gwen frazee
Carpet World offers the knowledge, an eye for design, and a large array of products for your home improvement projects. I want to thank Tim for his expertise in design and his kind patience. He made my experience enjoyable, and I walked out of the store knowing that my choices were "spot on."
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October 2020 by Doug Dorrer
I came to the store one day to shop carpet. No one greeted me when I came in. I walked about a little and still one one was there. I walked out.
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June 2020 by Dominick Smith
Best flooring store in the tristate area. Steve was able to help me identify a specific flooring and get it in for me extremely FAST. Pricing was also cheaper then the other 6 flooring stores I contacted. Why would you go anywhere else for flooring? The Best prices, quickest install, and best customer service.
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February 2020 by Craig Ashenfelter
We have bought carpet from them many times over the years.
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December 2019 by Mary Kouloubri
Friendly staff, very helpful. Our installation was perfect.
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December 2019 by Patrick Harrington
Showed an hour before posted closing time and it was locked. And when I called it went straight to voice mail. Wish I could duck out from work an hour early.
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December 2019 by Rich Westrope
Great place! Friendly and professional people.
