Car Wash in Martinsburg, WV

“Fast, efficient, professional. Better than national chain, and multiple onsite perks w/ every oil change. Highly impressed.

2025 Edit:

Peterson's stands behind their work.

At least 5 individuals worked together to make sure I was taken care of, on a late Sunday evening, as everyone was home, or going home.

One was even not part of your franchise, but was able to contact you, and handle my frantic calls while already working at capacity.

Matt came back to the shop from home with genuine concern, and insisted on making things right.

Matt walked me - and his apprentice - through what happened. Both of us gained appreciation for the small things that so much rides on.

Mike, all of your team deserve recognition for this.

I did not see an error.

I saw a team working together, on short notice, at a late hour - to make things right.

For one customer.

Further, Matt made this a teaching moment for the other employee, who's name forgive me, I did not get. - Seeing another learn, and participating, made this worth it.

With the consolidation of national chains, coupled with the concurrent national indifference to customer service, we don't see this happening much anymore.

This is why I support local, small businesses, and I thank Peterson's fine conduct in this matter, and confirming this belief.

Emmett L. Jones, IV
Falling Waters, WV”

“Five stars but you guys should paint lines or something in your lot so people who don't understand to not block the vacuums waiting for an oil change can stop doing that. Please. Or add some comes with some signs. Anything.”

“The soft touch bay does an excellent job, and if for some reason you have an issue, call the customer service # and someone will get back to you with a resolution to your issue”

“Best Car Wash in Town I’ve found so far. Takes off the most crud and leaves the car the cleanest of any I’ve tried.. and I’ve tried the Sheetz ones, and the one by Martins/Onelife here in Martinsburg”