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July 2023 by Marius Mello
Excellent service. Took me in and solved my issue with no upselling and were honest and quick. More businesses should be like Bobs
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July 2023 by Jon dixon
Excellent service and great prices on tires best I could find in the area and I called a lot of places. I'm an automotive technician myself and they do everything the right way cleaned the bead mating surfaces, torqued my wheels down to the proper specifications. Great service, great people, great prices! Can't go wrong going here for your tires save yourself some money and go here!
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July 2023 by Martin B.
Bob's used to be a good place to buy tires.No longer. Doug has become an absentee owner, and those there now are rude and don't care.After twenty-plus years of buying tires there, we have bought tires elsewhere over the last two years. Not just a few tires. FORTY TIRES purchased and mounted elsewhere.Avoid their arrogance.Shop elsewhere.
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May 2023 by Natasha Wilson
Very efficient operation. Everyone was very polite as well.
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April 2023 by Ridge Gordon
Doug and his team are amazing at what they do; been going to them for years!
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March 2023 by David Sandlin
Fast and friendly service some of the nicest people around. When the man gives you a price that is what you pay. No hidden fees or costs. I won't go anywhere else as long as he's open. And on top of that he is local born and raised.
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December 2022 by Roger Thomas
Little pricey for tire change but people are super nice
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November 2022 by Heather Staley
I could not be more impressed with the service we received. After calling around to five different stores, Bob's had the best price for the tires we needed. I was a little leery of the first come, first serve policy but we were in and out in 15 minutes. I also appreciated that they asked us to pull our vehicle in so grungy mechanic uniforms were not in and out of the car. We will definitely be bringing our other vehicles back!
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September 2022 by Jessica Fancher Cole
Called and spoke to front desk and was told to come in by 4 to have my tire plugged. Made it to the shop by 3:40 with my young child and the same man I spoke to said "Sorry, we can't do it now. I've got 16 tires to put on before 5pm". He then said, we open at 7am tomorrow (Saturday). He knew I was on my way, told me to be there by a set time, I arrived early and then he turned me away. Such poor business and this is the second bad experience we have had there.
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August 2022 by Lissie F.
Came in with a busted rim from a pothole. Doug immediately took care of me, calling everywhere he could think of to find me one. Had to order it and he had it done within an hour of receiving it. I appreciated his help and kindness so much. Even baked him his favorite chocolate chip cookies because of that lol. I highly recommend them and won't be going anywhere else!
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August 2022 by Betsy Anderson
Bob’s Tire Service is the best! We were traveling on I81 on our way to FL from CT and our rental car got a flat tire. We called Bob’s and they said to come on over after the spare was on, even though they were not taking any more appointments for that day. Once we got there Doug and his crew discovered that the steel belt was coming through the tire and what was even worse was that one other tire was also in terrible shape. Doug (who is the best of the best!) was genuinely appalled that the rental company had rented us a car with tires in that poor condition and treated us like he had known us forever. His crew put two new tires on the car and helped us take pictures of the tires for the rental company. Without Doug and his crew’s big hearted help we would have been in big trouble but thanks to them we were back on the road in no time and considered ourselves lucky to have found Bob’s Tire Service!
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July 2022 by mark palmer
As always They have a professional staff always willing to help Answer any questions that you have I have been going there since they opened that shop and will continue to go there they they always make you feel like family from in the front of the shop and there and the mechanics one of the best businesses in Martinsburg keep up the good work and the great pricing
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July 2022 by Dori Groff
Great place, great prices, staff was friendly and even let my little boy, an aspiring mechanic, and daughter, to "help" with the tires, which made their day. I'll give them my business from now on. Thanks!!
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July 2022 by Chappy Shooterz
Great service! Despite being a busy shop, I was in and out quickly for a wait job.I called them in the morning yesterday to check on availability and to my surprise an actual human answered the phone. We talked for a brief time and the surprises just kept rolling....This outstanding salesperson had legit answers to questions!Yes. They had the tire I was looking for.Yes. They had the tube (tractor tire) if needed.Yes. They do wait jobs.Yes. They would take my money!Great service, real decent prices and you just gained a customer for life. Thank you for restoring some faith that good companies still existing out there and for taking pride in your work!
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July 2022 by robert shipe
Friendly staff. Reasonably priced. I would recommend them anytime.
