I have had a car loan with Truist for a few years now and have always paid on time. This is the second time I was double billed. As inconvenient as it is, they were quick to return the extra payment back to my account within a couple days after confirming it was an error on their end.
July 2022
I would prefer online systems way better then in person. That way I don't need to be in the queue for wait .so I can do it from my phone or PC.By far banking and bankers this branch is average. So too be honest online banking is way better.
March 2022
Bankteller Karon, did not want to help a customer who so kindly asked her to please provide the last 6 months of bank statements. She asked another bank teller “do we have time to do that?” To which another bank teller answered offcourse we do. She gave me racist vibes. ?
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Other Information
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages