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March 2024 by Kathy Sue Person
Customer service has always been good
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March 2024 by Joann Sarver
We were down to 20% fuel level when I called for a fill. AmeriGas delivered promptly and the price was great! I’ll never go back to the old provider who charges almost twice as much! Thank you for your service.
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January 2024 by Josh Carter
An update for January 2024. Called and made an appointment for someone to come fix a faulty regulator. I was told I didn't need to be home. Come out of work to a missed call asking if I was home and a notification saying the repair was completed. With all the snow it was quite easy to tell no one had been to the tank. Needless to say, our family's heat froze yet again for the 7th time in a week.Good service, but prices are extremely overinflated.
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January 2024 by Steve Hunter
Terrible service. Could care less about customers. Customer service sucks
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January 2024 by Steve Morgan
I have been a customer for 25 years and I am considering putting propane in addir\tional location but got a charge for $217 and told to get someone else to do installation and to buy the gas from you.That's unacceptable and you are losing a long term customer
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January 2024 by Terry Hanna
You have know idea, the worst company you could ever deal with and you will never speak to anyone who speaks English
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December 2023 by Kelly Vadiz
Absolutely horrible customer service. Paid in advance for 250 gallons of propane and the tank rental. Was told set up was being waived as part of a " new customer promo" I paid $689 in total in advance. Was told I might have to pay for any extra lines, past a certain amount.which I did on set up day, it was $24 extra. A week later I get a bill saying I still owe 59.73, BUT I only received 225 gallons, not 250. And NO ONE can explain why. Called 10 times. Spoke to 4 different people. Some giving different reasons for the charge. 4-5 people answered the phone and wouldn't say anything, not hello or anything. Can't talk to a local representative. Can't talk to a supervisor. Absolutely shady and horrible customer service
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December 2023 by Paulette Blankenship
You finally did the right thing with my account, but it took multiple calls, emails, and finally a call from my adult son who is also an attorney to get you to fix the “mistake” you made. Your technician gave me an estimate of charges before he left my home and then your billing department doubled it. That is reprehensible. I will never voluntarily have one of your techs look at ANYTHING on my property! Your company is completely insulated from your customers with call center operators that can barely speak English and lie to those of us that call needing help. I have read so many reviews of the deteriorating service from Amerigas that I will be amazed if you manage to stay in business. It is very disappointing that your company cares so little for those of us that keep it in business. I would like to hope that you will do better, but I despair that you have learned anything from the apparent exodus of your former customers. My tech was extremely knowledgeable and helpful, but the call center runaround and outright lies that they were handling my problem has made extremely apprehensive about having Amerigas as my propane provider. I sincerely hope you do better, but I’ll believe it when I see it.
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December 2023 by Peggy weikle
I have been a costumer for almost eight years and I still can't get on a budget it's hard for me to pay All up front be they bring my gas so I'm going to look for another place that will
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December 2023 by jeff morgan
Highest price in the area and who ever heard of a convenience fee. I pay you to tell you I need propane is ridiculous
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September 2023 by ashraf mena
easy friendly professional superior service in the all gas industry
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August 2023 by Cole Anderson 21L
Use RT Rodgers or another propane supplier, the local employees in Lewisburg do a great job, but customer service is not local and on the corporate level Amerigas is terrible.
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May 2023 by Evonne Weaver
We always get a fill-up of our propane before we run out. The payment plan is such a help. We really like Amerigas as our provider for propane. We highly recommend Amerigas for your propane needs
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May 2023 by Teresa Bradley
It's easy to get my propane ordered and delivered never had a issue.
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April 2023 by Floyd Hertlein
My monthly payments doubled without any notice. I understand why but would have been nice to have been given notice .
