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November 2024 by Sean Radcliffe
I had a really great experience at this location, the staff was very nice, I moved through quickly. I also went during the week. I can imagine a Saturday would be a much longer wait just due to the amount of people. I avoid the waste transfer stations on a Saturday.
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October 2024 by D W
Poorly managed, takes 10 minutes for two cars to go in, employees have no idea what efficiency means, and only has one entry and exit. Do not go here
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September 2024 by Dawn Stull
Not happy with the fact that, we are constantly being rescheduled til our next service day, for one reason or another. At times missing 2 weeks in a row. No discount for missed days unless I call. Have to get permission to leave trash outside container, due to a lack of service. Maybe don’t always skip out on the same routes
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June 2024 by Ryan McKelvey
One thing going for this place is that the ladies working the scales are usually friendly. Try to get there on a rainy or cold day and at an odd time. The entire design of this facility is ridiculous, creating unnecessary vehicle congestion and absurd waiting times to unload. No wonder so many people pay for trash service in this county. I hope a redesign is in the near future.
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June 2024 by Ms.Z
I would recommend coming when you have enough time to sit in line and wait in your car. This place is busy! First time it was a Friday evening and got there about 20 minutes before they closed. The line was still 20 cars deep after closing time so I turned around and went home. The next time I went was a Friday morning instead and got there 10 mins before they opened. Only 10 cars 🚗 deep This time the line did move pretty fast. I had a old tv 📺 I needed to dispose of. This cost was $10.00. It was a bit confusing the sign said to the right electric disposal. But there was no sign on where to go to pay. 💰. I suppose could have dropped without paying but that’s not proper.
I ran into the trailer to pay and someone helped me right away. The ladies were very friendly! I would suggest more signs.
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June 2024 by Robsox SennaVerstappenHamilton
This is a great example of the problem, I am not in Jefferson county..? WM spent too much on golf and phone menus with RoboCop and forgot the basics like 1. We pick up trash 2. Customer needs to know when trash can will be delivered 3. If customer calls, need to provide answers. According to WM, the office hours are 8am-4:42pm, because I made it through 10 mins of RoboCop and at 4:32pm a human answered and then refused to respond. Called back, 4:42pm after 10mins of menus, "our office is closed". Think of all the employees you could've hired with the money spent convincing us you are green and paying the luckiest people in the world to play putt putt. These are choices made by frat boys who became executives and never generated a dollar in top line revenues closing a sale.
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June 2024 by Bert Whetstone
Showed up two times today to drop off glass recycling (12 noon and 2pm) to find the line of trucks and cars all the way out to the road. Please consider adding a lane just for the recycle people, or perhaps move the recycling center out to the roadway where folks could access it without the interminable line to the scales and trash areas. I couldn’t afford to waste an hour’s time either time I went by, so I’m still loaded with glass! Thank you for your consideration.
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April 2024 by Robert Custer
3/19/24 when I was in there never had problems before guy had me throw dressers in dumpsters by myself after lady at scales told not to so a replublic trash truck can dump,screw that trash truck they all about safety there with vest n hard hats required but what about my back I want contacted by ceo.
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February 2024 by John Shehadi
Very friendly people.easy access
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December 2023 by Mike Mood
This place has gotten incredibly slow.
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December 2023 by Joshua Fox
Service is great!
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December 2023 by Kelly Daniels
They where unable to deliver a front end dumpster to my house for safety reasons. Those reasons are potholes in my neighbors driveway and the road. I live on a straight part of the road.
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December 2023 by Patricia Saxon
They have always been very nice and professional
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September 2023 by Brandon DeHaven
I'm opening a new business and needed a dumpster but didn't have any idea what size. Maranda was great. She helped me figure out what size dumpster I needed and showed willingness to change it if my needs changed. They delivered on time in the correct location. First pick up was on Monday just as promised.Thanks for making the whole process easy
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April 2023 by Andrew Smith
Great price through the week but you don't want to go on Saturday. A $6 load of household trash turns into a $20 load. But Monday - Friday you can't beat the savings as apposed to paying AVW taxes and fees. I spend no more than $10 a month i stead of $30
