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“I had a great experience with this facility when I was living there AND when I moved. I want to give a shout out to Roxanna and other staff members there who went out of their ways to assist me. Thank you so much for your quality services.”
“Thank you to Mikayla at the King St. BCT in Martinsburg for the wonderful help she provided. She went out of her way to make sure all of our needs were fulfilled and did it all with a smile on her face. That location is always a great experience us.”
“I’m happy to say that my experiences with BCT have been positive for the 30 years we’ve banked here. Everyone is so friendly and helpful! I love being with a small town bank and recommend it to everyone. My most recent transactions have been absolutely the best, speaking with Kimberly Hayes, who could not have been more helpful, informative, friendly, professional, patient, and kind, an excellent person to clearly answer all my questions and make me feel at ease. Many thanks!”
“Missy Castle has waited on me several times over the many years I have banked at BCT. She is always pleasant and kind. She always has a smile on her face, even when she is very busy! I know I will be well taken care of when I am at her window!”
“I’ve been with Woodforest for almost 2 years! They’ve been nothing but great and kind to me since I started banking with them. I love Sarah, Alyssa, and Corrine like they’re my own family! Definitely recommend :)”
“Been with this bank since I was 18 and here I am 28 about to get a loan from them. Got approved ?? definatly recommend this bank also they have direct deposit. ??”
“From Roderick Williams And The Williams Store my store is across the Street from The Bank I open my Account in 2017 I love this Branch They are on Top of All my Banking Needs Thanks for your Service ?????”
“Been with them thru thick and thin, many name changes, but the people make this place for me. They have always went above and beyond to take care of me and any issues I've ever had have been resolved quick. Foxcroft is my main branch but Edwin Miller Blvd team is also great and always ready to help!!!”
“I switched to Summit from Wachovia a long time ago and I can't ask for a better bank. They're always helpful and friendly. Seriously the best bank I have ever dealt with.”
“I’ve had an account with United Bank for years now and rarely use it, but in a pinch today I needed some documents notarized so I came inside. Hunter was super nice and they were even nice enough to print the documents rather than me going to Office Depot. I’ll keep my account here open thanks to their kindness and the convenience. Thank you!”
8AM - 12PM
1861 Edwin Miller Blvd b, Martinsburg
Banks
“Kelly has been so hopeful and solved many of the problems. Thank you.Customer service is horrible. They closed my account without even notifying me even though it was actively being used. Got the account reopened supposedly, had to call multiple times. Everytime I called they never tried to hear what I was saying and would start talking before I was finished saying let me get you this person or that person. Account was finally reopened and got my check deposited. Perfect or so I thought ? go to use my card, it doesn't work. Drive to the ATM did a balance inquiry, it knows my account number but the card is invalid. Explanation please! Needless to say. I'll be closing the account after bills are finalized. In the beginning it was a great bank but I highly recommend you find another big with better communication.”
9AM - 12PM
1286 Edwin Miller Blvd, Martinsburg
Banks
“My family and I have always banked with First United, and we have never had any major issues with them. They are very good at what they do and everyone there is so polite and helpful. I’m glad I chose to bank with them.”
8AM - 12PM
1945 Edwin Miller Blvd, Martinsburg
Banks
“I Was in the Martinsburg office this past week to set up an account and apply for a credit card to build my credit. I had soo many questions and the amazing service from the young lady named Catherine was wonderful. She was very patient with me and gave me all the answers I asked and if she didn’t know the answer she called to get the answer while I was there. I left there feeling secure and happy with all the help I received. I will highly recommend this to anyone that doesn’t understand or is wanting a great bank to work with especially with ms. Catherine.”
“I've been here for years If I have a issue it's literally solved right then. Wish they give a long-term customer a loan. I have iffy credit but my check is posted there every month and has been for years. Is 632 credit that bad I guess so. I can could not get a 500.00 loan. That's my only issue. Someone should help the disabled once in a few years. I need A car to go to Dr appointments. And get food I can't depend on others. Thanks”
“I have been with this credit union for over 20 years and never had an issue with them. The staff at edwin miller are thr best and always friendly. You want a good bank then come to this credit union.”
9 AM - 12 PM
450 Foxcroft Ave, Martinsburg
Banks
“I have been banking with through all its changes in names and have been pleased with the customer service and assistance with all my banking needs. I would recommend this bank to anyone who likes to feel they are banking with a hometown bank.”
“This is thee BEST bank around. Customer Service is amazing. I will never deal with another bank. City National you guys rock. Oh, and the fraud department is awesome too. ðŸ˜ðŸ˜”
“They have preempted fraud two times in the last three years. Someone stole our debit card information and tried to make fraudulent purchases. Excellent fraud department. All of their other services are top notch too.”
“I'm a manager next door at dominos. And I also use this as my personal bank everyone there is cool. Never have problems but I'm also not 50 years old and don't know how to use the online system. These other reviews are dumbDon't listen to them.”
“Great branch with great people! To all the other reviewers that claim BB&T/ Truist has "hidden fees"- no, they don't. All the monthly maintenance fees are explained when you open the account, and you're also given a fee- schedule with explanations of how you can avoid the fees. Another reviewer said that they should call you if you stop having a direct deposit so you know you'll get a fee... how do you think that's possible? Do you think they just KNOW when a client stops having a direct deposit and can call you? That's impossible. Truist has millions of clients, and they don't constantly monitor everyone's accounts. That is YOUR responsibility and not a reasonable thing to ask. This branch has a great branch leader and staff that are always super helpful and friendly!”
“I would prefer online systems way better then in person. That way I don't need to be in the queue for wait .so I can do it from my phone or PC.By far banking and bankers this branch is average. So too be honest online banking is way better.”
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“Linda is the best teller that this bank has ever had and we have dealt with this bank for about 40 years.When she leaves you will be loosing a wonderful person. Cathy Whitmore”