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September 2023 by Antonia Abene
This place has the WORST EVER customer service!! The girl who runs the drive thru who is pregnant is always acting like we got hours to wait for a darn prescription! She never seems to be having a good day and they are always quick to close and late to open! I waited from 8:40 am one morning to try to get my RX and get to work in Winchester at 9:45. Well thanks to that girl who didn’t even bother to open the store blinds until 9:04 am and then acted like I just killed her new kitten! I am always nice to each person I deal with but they need to get it together! The longest drive thru ever always no matter if there is one car or 10!! Start thinking about how you would want to be treated or better yet your grandma when she goes to get her Meds!! Shame on you guys!! The only good ones are the young guys back there! Thank you two at least!
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August 2023 by Richard Welsh Jr
Pharmacy personnel showed they cared and were very helpful in getting our prescriptions filled in a timely manner.
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June 2023 by Heather Day
This CVS has the worst customer service from any I've seen by far. If you have the option to go to another pharmacy, do it. It's worth the drive. They stated they didn't have a prescription sent from urgent care, called urgent care who sent it again. 3 hours later, called to check on it, no one would answer the phone. So drove there to get the status of it. THEY STILL "DIDN'T HAVE IT." So they "looked for it" and "finally found it". Then it takes ANOTHER 30 MINUTES to fill?????
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June 2023 by Google user
This CVS has the worst customer service from any I've seen by far. If you have the option to go to another pharmacy, do it. It's worth the drive. They stated they didn't have a prescription sent from urgent care, called urgent care who sent it again. 3 hours later, called to check on it, no one would answer the phone. So drove there to get the status of it. THEY STILL \\\"DIDN'T HAVE IT.\\\" So they \\\"looked for it\\\" and \\\"finally found it\\\". Then it takes ANOTHER 30 MINUTES to fill?????
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May 2023 by Tara White (Nurse Terra)
Each CVS I've encountered has some of the worst waiting times at their pharmacies, but that doesn't even compare to the unprofessionalism of some staff members. There is one who frequently yells at customers in the drive thru. I don't think I've ever spoken to customers that way in public. No wonder they're always hiring...I wouldn't want to work with someone who has obvious anger problems. The management must be desperate. The best part about this store is the Redbox.
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April 2023 by Antonia A.
They literally TAKE SO DARN LONG!!! Every single time I come here they are either changing hours (cutting them back) or sit there taking 20 min per car in their drive thru which is ridiculous! People have jobs and places to be! We don't have hours to sit in your lines waiting while you all laugh with each other and have an attitude with us! Like it's our fault you guys act like no one's waiting on you to grab that bottle of meds right there 5 feet away! No it's perfectly fine to make people waste hours every single time they come! This needs to change!
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January 2022 by Juli Renae
wonderful staff. the blonde girl at the front is definitely perfection at its finest. hands down best in the game. there is no one better than her.
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January 2022 by Dianna Calenzo
Nice selection
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July 2021 by L J.
This is the best pharmacy in southern Berkeley County without question. You are given real times when your prescriptions will be ready, and they do their very best to get them ready even faster though they are swamped. People complain about the drive thru window, but if you walk in, you will find that you are in and out in a much shorter amount of time. Just walk in- otherwise you might be waiting for quite a while as they work themselves to death to try to move you through. I have never had more gracious care, and I cannot recommend them enough. They will do everything they can to meet your needs, including filling things on the spot in emergencies. All you have to do is walk in and explain your situation, and they are on it. In all the years that I have gotten my scripts filled here, I have never had a mistake, and I have always been greeted with kindness. I wouldn't trust anyone else with mine, or my family's, medications. There are not harder working people in a pharmacy, and they are always professional. Please take your scripts to CVS in Inwood- you won't be sorry that you did!!
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November 2019 by Wayne Wilson
Great customer service