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August 2023 by SR Well
Call them directly, and they sent a tech in no time. I highly recommend them easy off an on the interstate. Exit 8 on I 64 in West Virginia
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July 2023 by Michael Eplin
This place is the absolute worst for service. If you have a business and are considering it. DO NOT. I repeat DO NOT use this location. When something ends up in that parking lot you have no idea when you’ll get it back. Could be hours could be months. And every time you call they just have a new story(lie) to tell you about why it’s not completed. Avoid this place at absolutely ALL COSTS. Worst of the worst.
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April 2023 by A P
Great guys all very helpful and make it and easy in and out and if they don’t have what u are you looking for they will get itUpdate day after taking Truck back they tried to charge my card for $1100 telling me I only brought it back with half a tank of fuel when I brought it back their computers were down and they couldn’t do the check-in, but I walked out with a young guy who took all of the pictures and the picture of the fuel being full luckily, I have a picture of myself in case this ever happens they didn’t just tried to charge it once they charged it six times do yourself a favor and them a favor. Make sure you take your own pictures before and after I’ve never had to use them till now, but it saved me a lot of money that I wouldn’t and didn’t and don’t. Oh now we’ll see if all the charges fall off my company card.
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September 2022 by Shawn Blankenship
Great service
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December 2021 by Suzan Slape
Very helpful
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September 2021 by aaron hernandez
All around great experience. Was fast and friendly. They even let us use section of the parking lot. Most truck rentals are slow and not so friendly.
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February 2021 by Amanda holley
My husband likes them
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January 2021 by 08DALLASTX
This one is for Mr. Chris Lawless, thank you for making the whole process hassle free!Chris was very knowledgeable & had superior customer service.I’m very pleased.That guy is an asset at Penske for sure. ?
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October 2020 by tattedmonkey 88
All around great experience. Was fast and friendly. They even let us use section of the parking lot. Most truck rentals are slow and not so friendly.
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August 2020 by Valerie Reynolds
Great service
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March 2020 by Brian Kaser
Great bunch of guys
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November 2019 by horror addict
Friendly
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September 2019 by Randy Jervis
Nice people. Reasonable prices
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August 2019 by Patrick Connelly
Had a problem with a Truck. Called into the Penske service line. They had a wrecker out within one hr. When I got to this shop I only waited 10 min or so and the mechanic was working on it. Figured out the problem and fixed it and was outta there in around 4hrs. In the trucking business that has to be some sort of record. You usually wait that long just for the wrecker driver to show up. Couldnt ask for better service. Even made it to my delivery early. Thanks, you guys did a great job ðŸ‘
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June 2018 by Mark Jones
Very fast at servicing truck
