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February 2024 by Lady Dracula
Absolutely trash service, doesn’t even deserve 1 star but I digress. From the moment I walked in the door the older man working the counter was extremely rude and condescending, huffing and puffing and mumbling rude comments under his breath like “this is so stupid” but was super nice and friendly to a male patron in the store, even joking with him, but would hardly acknowledge me unless he absolutely HAD no other choice, almost hit me in the face with the door coming back in because I was literally right behind him, complained about my appointment time and also my parking (I was told just park it out front and they would take the car into the bay themselves) quoted me $400 to deal with the front 2 brakes and then once they FINALLY took it back, the gentleman, Dennis, came up to me out front and then said that it would be $1,100! I said no thank you I will have to take it elsewhere, and when I went back inside to get my keys and paperwork I was told I needed to pay an $80 consult fee (which ended up being $91) after my own experience and then coming to google to check the reviews, which I should have read FIRST, this is by far the worst experience I have ever had at a shop. Would not EVER recommend this place to another living soul.
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February 2024 by joe Shepherd
Nice set of Goodyear wranglers. Quick service
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January 2024 by Daniel Dick
Slow and expensive. $239 for state inspection, plug 2 tires, and replace 2 bulbs (not even head lights) took 2 hours 45 minutes. Would not recommend. Only saving grace was the employee out front.
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January 2024 by Justin Evans
Quick, efficient, professional, and very kind. Went in for a state inspection and it went incredibly well. Dennis was also incredibly helpful when taking my information in preparation for the inspection, and was kind enough to joke around with me after I kept grabbing things they were suppose to keep for the inspection. Thankful they had coffee and water so I could wake up!Will be a returning customer, for both inspections and anything else that may happen to my vehicle.
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January 2024 by Aaron Olp
The only problem I had is I had an appointment scheduled on a Wednesday at 7:30. After I arrived I was informed the tires I ordered were not in so I had to reschedule for Saturday. I had about a hour drive in so that was a little frustrating. I felt the shop should have called me Tuesday evening and informed me of that. However, I know the phone rings both ways and I should have called them to confirm but I did not. Once I arrived Saturday I had an 8:30 a.m. appointment. Upon checking in I was told I still had a 3-hour wait since I was waiting for my vehicle. It was understandable because I was also informed they only had one technician working. It was the holiday season so that is totally understandable. I had tires installed an oil change. I always send my oil off to get it sampled. They were happy to help fill my oil sample bottle for me which was very nice. When I was leaving I saw the technician in the parking lot and I talked to the fella. He was a really nice guy and seemed knowledgeable. Which was a relief because I am very picky when it comes to somebody working on my vehicles because I usually do it myself. I had no complaints with the work I received. I will gladly come back in the future. Thank you for your professional service.
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December 2023 by Thomas Meddings
Awesome made a mistake on the billing. But they fixed it.
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November 2023 by Don Watson
After experiencing a tire issue caused by me, I needed a quick resolution in order to drive a couple hours to keep another commitment. Dennis worked with his manager, Team, and my rental company to help me keep my original plans intact.
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November 2023 by Scott Lovejoy
Was a great experience. Got me in and out without issue. I would recommend making an appointment to reduce your turn around time.
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October 2023 by Patricia Dunlap
I wish I could give this shop a "0".When traveling through the area, I experienced car troubles. This shop charged me $148 for diagnosing the problem, and told me I needed $1000 in repairs. When I got home, my local trusted shop told me those repairs were not needed. The problem was fixed after $40 and 30 minutes.
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October 2023 by Tom R.
I am a visitor to Huntington to see my Mom. The weather changed, and when I was ready to depart, my tire sensors showed me that my rear tires were 7 lbs low, and my front tires were 3 lbs low. I saw this shop and took a chance. They were very congenial and took care of my problem. They didn't need to, but they did! Thank you!
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September 2023 by Madelon Chianesi
went to get my state inspection and failed my car for something that didn’t even need fixed and tried to charge me 1800 dollars. i ended up taking it somewhere else because i was not paying that much money for a 20 dollar “problem” they passed me at the other shop. if you are a woman definitely do not go to goodyear. the old man at the front desk is also extremely rude and should not have a job especially one that’s working directly with people.
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September 2023 by JoJo Stratton
We were on a road trip and had a tire issue, on an early Sunday morning, they helped us out without an appointment and were extra nice and helped with all of our issues in a very fast time. I recommend this place to anyone in the area. Thank you so much for helping a traveler.
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September 2023 by Bob Ganzer
Had been told by another shop that I needed all news as mine had broken belts. And the rear brakes needed replacement. I told them the brakes were grinding. Goodyear said tires did not broken belts and all and that the slides on brakes needed cleaned lubed.
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August 2023 by Robert Hathaway
Jeff and Dennis were a huge help after we had a tire blowout during a family trip. They got us back on the road quickly and went the extra mile every step of the way so that we could get home safely.
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July 2023 by The Kinsey Crew
We’ve used Goodyear for years and always feel confident we are getting the best service. The workers are polite, helpful, and respectful.
