Goodyear Auto Service Centers provide full-service tire and automotive repair services. Customers have generally had positive experiences, describing the service as good, thorough, quick, efficient, and professional. Technicians are reported to be knowledgeable and kind, using proper tools like torque wrenches to ensure quality work. However, some customers mention an "up-sell pitch" and "subtle arrogance" when declining additional services. Scheduling can also be an issue, with customers experiencing longer wait times or having to reschedule appointments when tires were not available. Overall, Goodyear Auto Service receives praise for their professional service, with customers stating they will return in the future. The centers aim to provide a convenient automotive care experience, though communication around appointment scheduling could be improved.
Had to get my tire fixed, and Dennis got me in quick! He was super friendly and explained everything they were gonna do. I will definitely be coming back to see him again!
March 2024
Good and thorough service. Took vehicle in for lifetime tire rotation and wheel balance. Technician used torque wrench to properly re-install lug nuts. Very impressed.
Only downside is the "up-sell" pitch, and subtle arrogance upon declination.
December 2023
Awesome made a mistake on the billing. But they fixed it.
