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July 2024 by Chet Maynard
Shipments are never delivered to my home. My neighbors and random folks down the street are always gifted with free packages thanks to my fedex delivery driver. Fedex never takes responsibility for screwing up deliveries and I am always screwed. Fix yourselves and deliver things to where they go!
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April 2024 by Seth Spurlock
The calls system is annoying, inefficient, and frustrating. Just gave me a number menu from the start. I doubt the voice recognition software that's probably developed by some second rate company that outsourced to India is really better than just giving me a number menu. I hate voice menus because they just don't work well 90% of the time.
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March 2024 by Angela Hawthorne
Awsome people
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March 2024 by A Cut Above Fence
Everytime I have a package coming from this facility the driver lies and says he makes attempts and doesn't. Costs me days off of work because I have to be here to sign and then they have the gull to tell me that I can drive 2 hours away to pick up the packages I PAID them to deliver. This is the 5th time I have had to deal with this type of situation. I wouldn't willingly use them to send sand to a beach but some places do not give you an option of who to use. I am beyond sick of this and if my package doesn't show up today I will be filing charges in court for my loss of wages and the cost of deliveries that they didn't deliver. It's is called theft!
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December 2023 by JF WVKYOHIOGUY
This is a very good location for FedEx
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December 2023 by Melanie Burns
They lose my package every time they should be shutdown.Ups never messes up .!
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September 2023 by jair rodriguez
Very good service....
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September 2023 by Spring Rutherford
Super nice employee
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June 2023 by Scott Wilson (Stryder)
This place is a bit out of the way, but the staff is friendly, and they know how to ship ANYTHING! Never had a problem with FedEx shipping, great tracking, and they deliver to the door on time.
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April 2023 by Issa O.
waited a few min before someone came to the front to assist me also staff seemed in a rush like i shouldnt b there even tho my bussiness has us drop stuff off for the pilots i hope they can show ppl more hospitality coming so close to the airport
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December 2022 by Marcy T.
Had a package that tracking said it would be delivered on the 1st. Everyday it says it's been out for delivery but goes back to the facility every day. Tried to call to see what the deal is with this package and you can only speak to a robot that hangs up on you that gives you the same exact information I have. Terrible customer service. I will never order anything that they use FedEx with again. This is absolutely ridiculous
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September 2022 by Deborah Greene
No answers to lost package
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August 2022 by Jamie Spencer
Was out there twice in one day, and the front counter associate offered me no helpful assistance, and wasn't very friendly about it. The first visit I was made to repackage my shipment because it was wrapped in black plastic. She told me to shrink wrap it. I said isn't that the same thing except a different color? She replied yes, but this is unacceptable and I will not take it. So, I go home and use clear shrink wrap over the already black wrapped package and return hoping to ship my package. Now I'm informed that she can't print my shipping label. I ask why not, and showed her it clearly stated on my FedEx email to take it to the nearest shipping facility to have my package label printed and ready for shipment. She replied I don't know, but we don't do that here. So I left and thanked her for no help twice today, and went to another FedEx location and had no problem getting taken care of.
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May 2022 by just sub im a kid idk what im doing
Was out there twice in one day, and the front counter associate offered me no helpful assistance, and wasn't very friendly about it. The first visit I was made to repackage my shipment because it was wrapped in black plastic. She told me to shrink wrap it. I said isn't that the same thing except a different color? She replied yes, but this is unacceptable and I will not take it. So, I go home and use clear shrink wrap over the already black wrapped package and return hoping to ship my package. Now I'm informed that she can't print my shipping label. I ask why not, and showed her it clearly stated on my FedEx email to take it to the nearest shipping facility to have my package label printed and ready for shipment. She replied I don't know, but we don't do that here. So I left and thanked her for no help twice today, and went to another FedEx location and had no problem getting taken care of.
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March 2022 by Travis Mckeever
I paid for over night delivery, the package was shipped on time from the company I purchased from, but however when I track my package it says it’s still in Memphis TN warehouse, I call customer service several times because I need to leave to go out of town, but I need my package also I’m already a day late. Everyone of the customer service reps gave me a different reason for why my package is late. Ask about a refund for the over night delivery I was told to contact the company I purchased from but why should they be responsible for the refund when it’s indeed late on fedex end.NEVER USING FEDEX AGAIN!!!!!
