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February 2024 by Tina Shepard Blankenship (Shorty)
Wasn't bad. I usually make appointment . No time walked in no line, and was in and out. Very nice lady I had.Thank you
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February 2024 by George Smoot
Absolutely the best dmv location in the state of WV!
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February 2024 by Paul Daniels
MJust fast and easy. Got out in just a few minutes.
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January 2024 by Letitia Six
Definitely make an appointment! It's stressful.
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January 2024 by James Sillman
I argued Wednesday morning at 9:00, I was out the door by 9:30, with no complaints. Nice enough folks, clean waiting area.
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January 2024 by Ethan Scott
Made an appointment for noon. Arrived on time. Got treated as a walk in after stating I had an appointment. Sat and waited for an hour and a half. Information desk person is very rude and he doesn’t seem to know how appointments work.
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January 2024 by Cody Fernandez
The woman at the front, Amanda, is rude. She makes snarky comments and treats you like you are stupid. This was my second time dealing with her and having her act that way. I had enough and asked for her superior to make a complaint. Her superior comes out and claims Amanda is one of her nicest workers LOL. I’m thinking if this is one of your nicest workers then what are the others like omg. Of course Amanda acted like she did nothing wrong when her superior was out there. Claims it’s just her humor etc. what a joke. I can see why there are other complaints about the workers being rude here. I encountered 3 of them while I was there. I know it’s the DMV but you don’t have to take that treatment folks. They work for us. Don’t let them get away with being rude. Make a complaint or talk to someone higher up like I did. On top of it all, I was told I had 10 days to bring my old license plate in. It was all I could do to get there on the 10th day and they said “oh there’s no rule like that.” “It’s just a suggestion.” I get off work and have to drive a long way to get there to turn in my tag on time before they close and they say that the 10 day rule is not real, they just tell people that. Ridiculous. It’s time these people who work for us realize it. Hold them accountable. This is one of the least crowded DMVs that I’ve been to but I guess the workers try and make up for that by being rude.
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December 2023 by Lee Ball
Dealt with the WV DMV both on the phone and in person, and everyone was so nice and helpful. It's always worth the phone call to find out what you might need before you show up in person.
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October 2023 by Jessica Powell
So as me and my 98 year old great grand mother were there to get a title switched we had been waiting for over hour. There was not many people and enough workers to let the people know that there system was down at the moment but instead had me and few other people standing around waiting. I had then walked up to one of the windows and asked what was going on nicely. The feed back that I had received from the older lady that wears glasses and short kinda with short hair that works at the id picture station was very rude. And coming from the government was definitely not expecting that kind of response from her while rolling her eyes. This dmv has went to hell. They need employees that enjoy their job without all the extra attitude that was very unnecessary.
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May 2023 by Michael Haupt
Made appointment for Mother to get photo ID. In and out 15min
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May 2023 by kaleb cihon
Rude and pointless. Can’t handle most of your concerns and they expect you to spend a whole week and your firstborn son to get anything done. As close to Hell as you can get
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March 2023 by Fericious Moose
It's the DMV. Was not a major wait. Parking lot actually had spaces today. Usually it's busy. Friendly staff and well maintained.
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March 2023 by Billie Vickers
Very helpful today! I was not prepared and they were able to cross all T’s and dot all I’s!!! Mission complete!!!
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March 2023 by Kellie Johnson
Had an appointment at 10:30 and was out of there by 10:45. Fast and easy. Thank you for the pleasure doing business with you guys.
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March 2023 by suzyloo21
That one dude must be sick that I paid for license seems to be really sick. The lady in front was nice. Don't know why they don't upgrade their system like other states and wouldn't have to worry about an important license be in the mail. Print, heat, seal. Too many people laying in the streets, drugs and homeless. And that bathroom nasty. Hasn't changed in in 40plus years.
