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July 2024 by Kathryn Morris
Deakin was very knowledgeable and efficient and very polite. The process was very quick and I had access to the internet right away! I look forward to working with him in the future for all my Armstrong needs
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July 2024 by Phyllis Crossett
I pay my Armstrong bills there. The staff is friendly and efficient. There is usually no line. Parking is right in front. There is a drop off box for paying bills after hours.
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September 2023 by Chris Bentley (raevyn_17)
Trying to pay through the IVR results in the call restarting all the way from the beginning. If their payment system is representative of their company, then it's clear Armstrong doesn't want your money
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September 2023 by uncannyNebula
We've been using Armstrong for their fiber internet service about 3 years now and only experience issues very rarely (a hiccup once every few months). Steaming video, online gaming, and multiple devices at once is no issue. Better internet service than I've ever had anywhere else! It is a bit pricey, but at least I get a working, reliable service, which seems to be so rare these days. Fiber is a slightly more costly cable to lay (and superior technology), and they've been expanding the service area too it seems, so I'm not surprised they have to raise the price as a result. Anyways, I highly recommend their fiber internet service!
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September 2023 by Mindy Messerly
Initially. We had a horrible experience. It was a communication issue within Armstrong. Today we got our Internet. Our installers were awesome. Very professional and helpful. Nice guys. They more than made up for the initial confusion.Our internet is fiber and lightening fast. Ask them to upgrade to fiber
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March 2023 by Jodi
Poor customer service. Armstrong has been offering a high speed Internet for months now. They are hooking up new customers prior to assisting existing customers. Existing customers are being left with little to no internet connections. Poor way to do business.
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December 2022 by Laura Hodge
Always helpful
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August 2022 by Wilbert Chapman
Just paying bills.
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March 2022 by Courtney Youngs
Thank you for being attentive and working with any issue I have! Comparing to other cable companies you guys have honestly been the best.
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March 2022 by Emmy Johnson
Connection has been good for a while. It’s been going out randomly. It will say the wifi is still on but it’s not working. It was out all day yesterday and it’s still not working. I’m going to start a riot Armstrong.
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March 2022 by Edward davis
Been hooked up for a month so far no probs, haven’t had to deal with customer service for anything so can’t rate it yet. For those that don’t like this company and think it’s a monopoly, look into starlink, just saying
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March 2022 by Tiffany Elliott
Here is a speed test of the "high speed" internet they offer. $80 a month for 1.28 Mbps is a joke. Get on starlink satellite wait list
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March 2022 by Samuel Marcum
My dial up 25 years ago was better than this. Outrageous price for a blank service, they should refund everyone. By far the worst service I have ever had in my entire life, but they have the monopoly on the market. Especially with kids being required to work from home at times, they should be ashamed of offering this garbage.
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February 2022 by Zane Carroll
They will not come out and install fiber optic at our house they completely skipped us and installed for people a mile away. They keep going towards smithville and ignoring us as well as lying straight to your face over the phone saying “we’re not ready to be hooked up” screw you Armstrong and you’re lucky you’re the only option here and I’m guessing that’s why they are deciding to take so long. Anyway they don’t even deserve one star but I can’t put any less. In conclusion if you have another choice for internet for the love of god don’t pick Armstrong you’ll regret it
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December 2021 by Patricia Ratliff
Office girls are great.
