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October 2023 by Kieren Searle
Does not exist. They don't answer the phone. We walked up from Harper's Ferry and they're just a hostel.
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September 2023 by Jenny Keehan
I think the company just changed ownership, but I had a great experience September 2023. Anthony was so helpful delivering bike to me and fully explaining how it worked. Bike was easy to use, powerful, and made a 30 mile trip on the C&O towpath so easy and enjoyable. Highly recommend this company for e-bike rentals while you are visiting Harpers Ferry.
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August 2023 by S
Apparently you have to rent a day in advance. The storefront says Hostel and is a bedroom?! Not a good experience.
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July 2023 by Liz Arkush
We arranged a bike shuttle to a point farther down the C&O trail since we were worn out from two long days biking. Anthony was helpful, punctual and friendly - he even gave us some rope to take with us so we could secure our bikes in the rental truck the next day for the drive back home.
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July 2023 by Jenni Greenhalgh
Great bikes - battery easily lasted a days riding. Friendly and helpful service.
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June 2023 by Victoria
Walked 30 mins to get there - there is no storefront and no one manning the bikes. The scan and ride does not work. Called, owner took my number then did not call back. Huge waste of time.
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May 2023 by MB Horst
We had e-bike rentals with friends and walked there to check them out at 9 am when the store was supposed to open. But no one was there, we checked front and back. Our friend finally called and the person said they had something happen, but they didn't notify us. They said they could get there, but it would be over 30 minutes. By this time it was 9:20 and we only had them rented for the morning. I get that life happens, but communication is key to running a successful business.
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May 2023 by David Horst
Reserved and paid for in advance for ebikes on a Saturday morning. Shop was closed upon arrival. Phoned and left message. Owner called back 20 minutes later and said that they had an employee problem. Offered to come himself to open shop in 45 minutes, it was supposed to rain midday and that wouldn't have worked. Terrible way to run a small business as the owner should have reached out to us in advance so we could have rented from someone else. Poor communication between owner employees, and customer.
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November 2022 by Shivani Agarwal
Review is not for the Harpers Ferry bikes, we did not rent Ebikes.The Scan and ride bikes out back didn't work. We downloaded the app and tried to scan three different bikes, none worked. There were cobwebs on many of the bikes so I'm guessing other people have had similar issues.
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November 2022 by Bree Heller
Can you please tell the tourist to stop biking in the road near bolivar and highway 340 it is dangerous and they go way too slow. As a local I find this to be my biggest pet peeve and there is a bike trail in harpers ferry with no cars that is along the river why don’t people go there? It makes no sense stop riding in the road!!! This year has been horrible with these bikes clogging up the roads with clueless tourist thinking the roads here are built for bikes.
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November 2022 by Emily H
Attentive serviceHelpful instruction on bikesGood bikes
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November 2022 by Brock Hansel
What a fun day ! We had so much fun renting e-bikes and riding all through Harpers Ferry and along the river. The bikes are in excellent shape and were super easy to operate. I loved having the basket for water.
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November 2022 by Paul Rogers
Rented some E-bikes to tour the town while waiting for son who's hiking the AT. Brian was super fantastic with response time and being flexible to meet up with us. Bikes were great, had a fun time. Highly recommend renting from these guys.
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November 2021 by Bert Turner
Brian was super helpful. He knows the area well and was able to give us good options. We had a wonderful ride along the C&O down to Harpers Ferry and back. The e-bikes were a delight. We hummed along and enjoyed the beauty, stopping from time-to-time for pictures.
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November 2021 by Timothy Davis
It's only $1, but the feeling still persists...I tried renting a bicycle from here last week. The short story is that I made the reservation online as well as calling to confirm. When my family and I got there, no one answered the door and when I called, they cancelled on me, yet still charged me $1. Granted a dollar won't put me on the street, but it ruined what was one of the last gorgeous days outside. It pains me to leave a negative review for a small business, especially in these times, but know that at best, they can be erratic.
