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“Missy Castle has waited on me several times over the many years I have banked at BCT. She is always pleasant and kind. She always has a smile on her face, even when she is very busy! I know I will be well taken care of when I am at her window!”
“From Roderick Williams And The Williams Store my store is across the Street from The Bank I open my Account in 2017 I love this Branch They are on Top of All my Banking Needs Thanks for your Service ?????”
“I've been here for years If I have a issue it's literally solved right then. Wish they give a long-term customer a loan. I have iffy credit but my check is posted there every month and has been for years. Is 632 credit that bad I guess so. I can could not get a 500.00 loan. That's my only issue. Someone should help the disabled once in a few years. I need A car to go to Dr appointments. And get food I can't depend on others. Thanks”
“They have preempted fraud two times in the last three years. Someone stole our debit card information and tried to make fraudulent purchases. Excellent fraud department. All of their other services are top notch too.”
“I'm a manager next door at dominos. And I also use this as my personal bank everyone there is cool. Never have problems but I'm also not 50 years old and don't know how to use the online system. These other reviews are dumbDon't listen to them.”
“The bank manager was very helpful when we had to set up a business account last year and has always been very polite. We had some identity theft last year and he was very responsive and proactive to resolve our issues. Sometimes there is a line for the drive-thru and it takes a while to get through it, but our other bank also has lines so I think to some degree it is normal. Even though they have now become Truist, I still prefer to call it BBT.”
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“I’m happy to say that my experiences with BCT have been positive for the 30 years we’ve banked here. Everyone is so friendly and helpful! I love being with a small town bank and recommend it to everyone. My most recent transactions have been absolutely the best, speaking with Kimberly Hayes, who could not have been more helpful, informative, friendly, professional, patient, and kind, an excellent person to clearly answer all my questions and make me feel at ease. Many thanks!”