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August 2024 by Kevin Garcia
I called them and emailed them about a car I wanted to buy from them.. i let them know I was pre approved, I just needed a purchase agreement. They ignored me all morning.. I called and they said sorry we've been busy.. they had me fill out an application on their website for nothing. They sold the car in the afternoon. The most unprofessional people I've ever dealt with. I felt like I was bugging them. They didn't even bother to tell me the car was sold. Just never replied. I had to call AGAIN and ask if it sold.. the most unprofessional group of people I've dealt with.. take your business somewhere where it's valued. ? Office people suck at communicating. They have no business being around a business.
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July 2024 by Bobbie Riffle
They have a salesman there that is very knowledgeable, easy-going and a great sense of humor. He was a blast. I will definitely be back, he makes buying a car fun.
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June 2024 by Next Chapter
Beware ladies and gentlemen. These people who work at this dealer are crooks and scammers. The owner, Shawn, and Nick does not do legit business. I drove down all the way from Pittsburgh pa to purchase a 2018 Dodge Durango RT. Test drove the vehicle and noticed the check engine light was on. I then let Shawn the guy who sold me the vehicle know of this. Nick then drove off with the vehicle to supposedly get a diagnostic to find out the issue. He then returns and says the reason for the check engine light being on was due to a code for the Blu-ray/Dvd player. I know right a load of you know what. Yet I took his word because they seem genuine to me and I had my family of 4 with me so I was ready to get back home with my wife and 2 young kids since we had been there all day. Before I drove off with the vehicle the front display screen started glitching and not working properly. Brian ordered me a new screen. No expedited shipping or anything. So I had a vehicle I just purchased and couldn’t listen to the radio or the system for almost 2 weeks until I received the screen and installed in myself. Since the check engine light was still on I took the vehicle to a dodge dealer to get a diagnosis. Comes back the vapor canister is bad on the vehicle, so it won’t pass state inspection and I was only getting 300 miles on a full tank of gas instead of the normal 420 miles I should of been averaging. It cost $95.00 to fill the vehicle up and with the bad vapor canister I wasn’t even getting all of my mileage out of the gas. The part alone is $420.00 that doesn’t include labor. I then reach out to Shawn/Brian to let them know the issue of why the check engine light was on. At first Shawn and Nick both lied and said they don’t recall me letting them know the check engine light was on. Brian then ordered me a used part for $75.00 from a junk yard off of a 2011 dodge durango. The dodge dealer and no other mechanic shop was willing to install a used part on the vehicle. I then found a shop that was willing to do the job for $545.00 but only installing a new vapor canister. I reach out to “Shawn” the guy who sold me the vehicle and he said he would talk to Nick and get it taken care of for me. Even though I had such a terrible experience purchasing my vehicle from these guys I still reached out to them to correct this to avoid writing a review. Unfortunately, they chose to continue to do shady business so now I’m warning the public. Shawn didn’t even have the decency to call me back with a response. I will attach my proof as well to validate my experience with all of these guys. Also make sure to double check your paperwork before signing anything. They will hit you with bogus documentation fees and charges. This dealership literally deserves 0 stars. They cannot be trusted.
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May 2024 by Jim Lemley
Great customer service with Bryan the salesman.
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February 2024 by Kevin Tobin
I had a great experience here with Bryan as my salesman. No problems on a solid deal 500 miles out. Very happy with my purchase here.
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October 2023 by Susan Bealko
This group sold a car to a young woman and it had major malfunctions. Problems arose immediately and they would not honor their service agreement- They worked on it but never corrected the existing problems and just gave it back to her still broken, undrivable and told her they were done with it. Won’t take her calls nor anyone else’s. They did her wrong
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September 2023 by Kathy Cottrell
Only pass by here
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July 2023 by Clay Hall (linnmole)
If you want a great deal and service go to this place and personally ask for Brian Moran
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April 2023 by Rebecca Hiner
Definitely recommend coming here and seeing Robbie! He goes above and beyond to make his costumers happy! Great when working on pricing! Made sure the vehicle I was purchasing was in tip top shape and washed, waxed, and made sure gas was in the tank! He definitely made it a great car buying experience!
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April 2023 by Luanna Croston
My daughter and I want to Thank Robbie and his staff for the utmost care and smooth transaction. I look forward to telling my friends how open he was to any questions and promptly took care of any concerns. They make you feel welcome like a true West Virginian! ?????
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February 2023 by Jeff Zirkle
Brian is a heck of a good guy to help you get into a new to you ride. He did a lot of leg work for us so we could drive over and pick up our Jeep and we was gone in an hour or so.Robbie took care of a warranty issue by remote as we live a good ride away. He paid for my parts and i paid my mechanic to put the thermostat housing on.Thank you guys for all your help
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September 2022 by David Rowe
I really want to take the time to say that this dealership treated me really well I had bought a truck that had some unexpected issues and when I say the shop went out of their way the shop went out of their way to make it right with me Nick and Dave are good people if you are reading this review and you see a vehicle you like go look at it you won’t be disappointed! Thanks auto Junction
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July 2022 by Teresa Childers
Robbie and the guys were all great to work and BS with. They upfront, helpful and Honest, thorough and Very fare! This is second time we have done business with them the first time bought a truck and the second sold a truck. They were upfront, helpful, Honest, thorough and Very fare on both accounts! We would NOT HESITATE but look fwd to do working with them again. Dale and I would Def recommend anyone to buy, sell or trade!
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March 2022 by William McKinsey
Purchased my truck 6 weeks ago and am about to put another $3,000 into repairs to make it run. Already done tie rod ends, wheel bearings, and ball joints (how did it ever pass WV inspection at Glotfelty Tire before the sale) and now in need of a new transfer case. I did sign the “as is” document at the time of purchase, but almost $6,000 in repairs before I have my first payment due is ridiculous. Staff was courteous and accommodating to my dilemma in dealing with insurance settlement to make the purchase, but the actual condition of the truck was completely hidden/misrepresented. I would get independent mechanic to completely inspect any vehicle prior to buying from here. Very dissatisfied.
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September 2021 by Terry Austin
Not at the 50-250 JUNCTION ANYMORE.
