The Morgantown annex has been making an entire neighborhood pick up its mail there for well over a month because they can't make a decision on whether to replace the community box at the end of the drive which someone ran into and destroyed. A total inconvenience.
June 2020
I had an appointment set for 10am. Said to be 10 minutes early but I ended up coming in 30 minutes early. I was out by 9:50 with what I needed. The guy helping me was nothing but polite.
August 2018
Went in to submit a passport application. Did my research before heading in. Printed and completed my application and made an appointment on USPS.com. Showed up 10 mins early as requested with all the required documents and had no issues.
