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July 2024 by D. Palm
I rented a unit this past Monday on July 1 and I can now not reach anybody at the number to get access to the unit that I have paid for. Not happy.
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April 2024 by Justin Landon
24 hr access to units! Clean, safe, and if you have any questions they respond very quickly! I've had a unit here for 3 years now. The price has increased yearly as I got in when they were new, but are very fair and comparable to .ist local places.
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September 2022 by Andy Redmond
Expensive
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August 2022 by Michael “Gizzy” Messick
Brand new building and clean
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October 2021 by Mike Fogler
A great place to rent from , the office ladies are a pleasure to work with
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July 2021 by Google user
MAKE SURE YOU UNDERSTAND WHO YOU'RE DEALING WITH HERE! We had no problems with the actual storage facilities. We had a problem with them removing the fence around the storage facility when they wanted to expand without any notice to us that the units would not be secure. In addition, when we emptied our units we were told we wouldn't be getting out full deposit back. When I questioned this, I was told we had one late fee. THEY TOLD ME THEY DO NOT NOTIFY OF LATE FEES; THEY JUST TAKE THEM OUT OF YOUR DEPOSIT WHEN YOU LEAVE (they claim this is in the paperwork I initially signed, but it is not). I was also told that I would only get my full security if the office manager La Donna is \"in a good mood.\" That if she is she can be very reasonable, otherwise I won't get it. We tried to speak with La Donna, who maintained that despite the fact that there were mail delays due to COVID, she was still taking the late fee. When we got our check, she actually took TWO, taking $80 from our deposit, I suppose simply because we questioned her. When we questioned this, La Donna told me I was lying about what her office staff said (!!) and basically that they can take whatever late fees they want. She is very caustic and unpleasant. Her mannerisms are extremely rude. It's almost like she doesn't understand how business works, so her response is just to get defensive and angry and not make any sense at all. Needless to say, we had no recourse to her lack of logic or proof of supposedly receiving our payments late. Finally, we discovered someone LIVING in a storage unit next to ours. He did not seem completely sober either. My advice: find a place that behaves more ethically and that has a reasonable person in charge.
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January 2021 by Shalique Daniels
Great service Donna is the best service is amazing once again she was so sweet on the phone as well I went with my mom and my aunt I was in the back seat ONCE AGAIN DONNA IS SOOOO KIND!
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August 2020 by Doralyn Rush
MAKE SURE YOU UNDERSTAND WHO YOU'RE DEALING WITH HERE! We had no problems with the actual storage facilities. We had a problem with them removing the fence around the storage facility when they wanted to expand without any notice to us that the units would not be secure. In addition, when we emptied our units we were told we wouldn't be getting out full deposit back. When I questioned this, I was told we had one late fee. THEY TOLD ME THEY DO NOT NOTIFY OF LATE FEES; THEY JUST TAKE THEM OUT OF YOUR DEPOSIT WHEN YOU LEAVE (they claim this is in the paperwork I initially signed, but it is not). I was also told that I would only get my full security if the office manager La Donna is "in a good mood." That if she is she can be very reasonable, otherwise I won't get it. We tried to speak with La Donna, who maintained that despite the fact that there were mail delays due to COVID, she was still taking the late fee. When we got our check, she actually took TWO, taking $80 from our deposit, I suppose simply because we questioned her. When we questioned this, La Donna told me I was lying about what her office staff said (!!) and basically that they can take whatever late fees they want. She is very caustic and unpleasant. Her mannerisms are extremely rude. It's almost like she doesn't understand how business works, so her response is just to get defensive and angry and not make any sense at all. Needless to say, we had no recourse to her lack of logic or proof of supposedly receiving our payments late. Finally, we discovered someone LIVING in a storage unit next to ours. He did not seem completely sober either. My advice: find a place that behaves more ethically and that has a reasonable person in charge.
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November 2019 by Chris Mosley
Professional, clean and knowledgeable. Quick transactions and super friendly.
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June 2019 by Edward Fewster
Got to secure fence with a code roads in good shape reasonable rate
