“My S21 android starting giving me some problems. Battery problems in piticular.Called in and spoke with Zach first of all. Very professional and very helpful.Ended up going to the store for Zach to take a look. Giving it a try for a day with no prevail, still having problems.Back to the store the following day.Brandon helped me out with getting a replacement.Great service with great personality among the whole group of employees. Just getting the job done.Thanks U.S.Cellular”
“Excellent service. The owner really did an outstanding job. I was highly impressed. It normally takes an hour. He was done before that. The service is excellent can't say it enough. If you need your phone fixed stop here asap.”
10AM - 7PM
886 Foxcroft Ave Ste 101, Martinsburg“Shannon was literally the best at her job! She was very informative and so lovely to deal with! It’s a shame the company is causing her to leave cause I won’t be going back since she won’t be there!”
“Brandon was terrific. I thought my phone was ruined because it had locked up. Brandon fixed it and told me what had happened. Too bad my Verizon store in Fairlawn Ohio is not as good as your store”
“Latifah was an excellent Cust Sv Rep. Very knowledgeable, addressed all my issues, and helped me meet all my needs. I highly recommend her, as she is an asset to the AT&T Team.”
10AM - 8PM
245 Retail Commons Pkwy Suite 7, Martinsburg“I came in not expecting much, but after talking to Londyn, I felt much better. I did not know how to change my name on the phone but he changed it for me. Thank you”
“They were great! Much better than my visit to store in Ranson. Scotty helped me immediately, explained everything and got me set up with a brand new phone and account! Will return for further needs.”
“Everything was great - from the customer service to the attention to detail. I was assisted promptly and courteously throughout my experience. The staff went above and beyond to ensure my needs were met, making it a truly enjoyable experience. I highly recommend this establishment for their exceptional service and quality”
10AM - 6PM
940 Foxcroft Ave, Martinsburg“JEFF and Jeramie went above and beyond they both deserve a raise !!! They great at helping me was very patient and as I was waiting I seen them both help a elder lady and mother was very patient and offer things above and beyond to help them as well this my first time with US CELLULAR AND NOW IM A customer I switched from Verzion and I would 100% suggest everyone goes gets the whole staff very friendly and patient thank you guys again I’m a long term customer!!”
“This is the second time I've had my phone there, I have a Z Fold 3, 1st time was for the inner screen, the 2nd time was for the outer screen, and both times the repair was done quickly, and correctly. I couldn't be happier with their service.WELL DONE”
“This is Joyce N. I am very happy with the help Terry Shepherd provided in transferring my number and service. He patiently resolved issues caused by my former service provider.”