WesBanco Bank, founded in 1870, is a well-established financial services company with a strong community bank focus. It operates branches in eight states and offers various services, including banking, trust, insurance, and securities. The bank is known for being safe, sound, and profitable while maintaining a community-oriented approach. Customers find the personal bankers to be amazing and supportive. However, some reviews mention that customer service could improve, especially with tellers, as a pleasant attitude from staff can enhance the overall experience. Overall, WesBanco combines technology with personalized service to meet customer needs.
Decent customer service. There is definitely room for improvement with some tellers to learn that a pleasant attitude makes for a pleasant day. The personal bankers have all been amazing!
February 2023
Decent customer service. There is definitely room for improvement with some tellers to learn that a pleasant attitude makes for a pleasant day. The personal bankers have all been amazing!
November 2022
Decent customer service. There is definitely room for improvement with some tellers to learn that a pleasant attitude makes for a pleasant day. The personal bankers have all been amazing!
