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March 2024 by james mcfarland
Loved it, my kind of gym. There is more to the gym than just what's pictured.
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March 2024 by Robert Hinerman
I ended up having a random billing issue and when I found out about it I sent an e-mail hoping for a response within a couple days. Even though it was fairly late, I got an e-mail back within the hour and by the next day everything was resolved quickly and easily. Very pleased with the customer service I received from Drew.
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March 2024 by Jacob Wilson
Great gym and shout out to Drew for helping me cancel my membership. Id still be going there if I could still live around there! highly recommended gym!
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February 2024 by Jose Marcial
Love the gym, love the environment and the owner is awesome! Would recommend for an old school style gym to lift as heavy and as hard as you want!
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February 2024 by Caden Fryman
Great place, awesome machines and weights.
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July 2023 by S M.
Worst managed gym I've ever been apart of.. they prioritize building useless fences that serve no purpose whatsoever over maintaining and upgrading the actual gym equipment. Reported a piece of broken equipment and the response I got was "it's been like that for 5 years"...
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June 2023 by Dustin Davis
Next Level is hands down the best gym I’ve ever trained in. From the staff to everyone that works out there. Regardless of your fitness goals everyone at next level enjoys and fully embraces their own fitness experience. Whether you want to just walk on a treadmill , shoot basketball, tan/sauna or pull 700lb deadlifts this is the place for you.
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May 2023 by Joel Morris
Owner was very helpful when I was trying to find a gym in the area. Great facility and welcoming environment
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March 2023 by Ryan Hassell
Drew the owner helped me set up a membership through my insurance. I travel for work so finding gyms that are suitable to workout in is tough, Next Level Fitness offers 24 hour accessibility, great workout equipment, a basketball court, and much much more. Goes to show how great a gym can be with the right owners. If you’re anywhere remotely close to White Hall, WV this is the place to workout.
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March 2023 by Doug Ryan
While I was using the gym everything was in good shape and well organized. When my year agreement was up, and I was no longer using my membership I was told to cancel online or call the number. When I ran into issues with it Drew went to the gym and took care of it himself within 30 minutes of speaking with him. All in all a good place to work out and from the customer service I’ve seen it’s great as well
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January 2023 by lauren blunt
Absolute nightmare to work with. I signed a one year contract not knowing I would be moving and unable to travel to the gym. I attempted to cancel in person the last day I used the gym in the summer but was told I needed to cancel online. I continued to pay my monthly fee due to it being a contract. The contract was up 12/1/22 and I attempted to cancel. Although it was advertised as “easy” and “able to do so online” I was unable to cancel online. I called the customer care number which is a third party and they informed me I was auto renewed for another year even though I have not used this gym for over 6 months. I called the gym numerous times without an answer. When I finally got an answer, I was told that I needed to call the customer care number again and there is nothing they can do to help me. So I asked if that meant I needed to now pay 20$ a month plus an annual fee for another year and just very plainly got “yep”. Absolute lack of care for their customers, they just want their $. Do not recommend this gym.
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December 2022 by Ashley Carpenter
This gym is the perfect space to get a great lift in! I came with a friend for a day pass and absolutely loved it! (a huge bonus for me was the hack squat machine! It's the only one I've seen in the local gyms I've visited)
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November 2022 by Matthew Earley
Amazing place and the new facility is beautiful. Great people and great environment to get healthy in!
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November 2022 by Elizabeth Opyoke
I wanted to join this gym because it is close and 24 hours but it left a lot to the imagination with cleaning
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November 2022 by Stanley Stevenski
Had an amazing time working out here and had an amazing experience with the employees
