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February 2024 by Craig Acheson
I go to mcdonald's all the time. In fact, you can say i'm a connoisseur of mcdonald's. I drive from my home in Fairmont to points all over for various jobs that day. After years and years of trial-and-error I'm seeing which one is the most efficient and best quality. (Yes there are quality differences even in mcdonalds). I can honestly say that stopping here for breakfast will put me behind. if there is one car in the drive through it will take 3 to 5 times longer than any other McDonald's that I go to. If i see more than 1 car at the drivethru i know to keep rolling. This isn't opinion. This is literally me going to this McDonald's 3 to 5 times a week for years and then going to other ones out of frustration. I've learned my lesson MANY times so this isn't some sort of single episode review. I would sonetimes skip this McD's and even drive 80 miles to go to one in Grantsville, MD along I68 which is my favorite. (That McD's is in the middle of nowhere and at 6am this place with one window and one worker at the window is more efficient and better/fresher food than Fairmont. How can that be?) I've accidentally entered the drive thru in Fairmont looking like it was empty and when I pull around there's 2 cars sitting there and we sit. And sit. And sit. No efficiency or urgency at all. They may have their excuses but when I don't see this at other McDonalds I know it's a problem at this location. I even had one guy flipping the F out behind me honking and yelling after 15 minutes of sitting.How about quality?? When i go to other McD's my food is actually hot. I've gotten bagel breakfast sandwiches with hard/crispy and cold-ish bagels. Yuk. I certainly want to give my local McDonald's the business But between the time it takes and the lower quality I can't stand stopping in Fairmont for my breakfast.
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February 2024 by Jessica Greaser
This McDonald’s seemed very clean to most. The service was pretty quick but it wasn’t very busy in there today.
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February 2024 by Linda Marsh
I met an employee named Justin today. He was sweeping the floors. Most impress, was Justin's sense of surroundings. He paid attention. One customer needed a spoon. Justin heard the customer say this and got her a spoon. A handicapped customer was headed towards the door. Justin walked over and held doors open for her. He wished a child happy birthday. Justin goes above and beyond what is expected of him because this is his nature. Because of Justin, and his influence, I will return to McDonald's
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February 2024 by Mark Canfield
Forced to pull ahead and wait for big
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February 2024 by Donna Stout
If you don't go there as soon as breakfast starts or lunch starts the food won't be fresh
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January 2024 by Iris M Molina
Reviewing just for laughs because regardless of reviews McDonald's will never go broke no matter how bad the service is.This is at 6:30 am so I guess the employees weren't fully awake.First I had to repeat my order 3 times,2 Mcmuffins with egg and a medium half caff with creamer, "how many creamer?" 3 please and you got that right? Half regular half decaf? "Yes", okay great. After finally moving on to the next step I approach the paying window, wow this is the fastest one ever because the money lady was ready with my coffee. Of course skeptical of how fast coffee can be done while she took my payment I checked it and of course no creamer. I figured it was not a half caff but whatever at this point. I tell her I need the creamer and she tells me "It's in the coffee" I had to refrain from being an absolute a-hole about it cause it's 6:30 in the morning and I don't want to cause a fight, I tell her no it's not, I just checked. Annoyed she then goes off to the back for a few minutes I guess this is why the money lady shouldn't give out coffee. After she finally comes back from a trip to the local store I guess ? she hands me 2 creamers! I mean COME ON I said 3 like 3 times!! And how am I supposed to stir it too? Getting ready to toss this out and just drive off but I remember that this is only the start of my day and fighting with the McDonald's ladies doesn't fit my schedule. Moved on to the next window q I'm handed my food and I check there's 2 muffins there Yes one thing right! Tears of joy cover my eyes only to find no egg in my Mcmuffins BUT at least I was charged for plain ones so I was able to move on with my life and decide to never go there again.
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December 2023 by Brennan Ponton
I’m from Covenant Church and every Wednesday after church we spend time with friends and fellowship about things and we get deep in conversations about spiritual things and stuff like that I love it.
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December 2023 by Brandon Clevenger
The worst service I’ve ever had by far. They gave me the wrong order at the window. I said it wasn’t mine right there, then they pulled me to a parking spot because they were waiting on fries. After 10 minutes a girl came out and gave me another persons order & it wasn’t even close to what I ordered then she went back inside and never came back, so after 15 more minutes I went in & they had no clue what I was referring to. I had to prove to them on the app because they couldn’t find it. Now I have to call a number to get a refund because they can’t do it, I left after 40 minutes with no food and no refund. I will never return to this location in my life. Steer clear! They would get a -5/5 if that was an option
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December 2023 by Rikki J.
They was slow serving took 40 mins just for similar order and still got it wrong but overall not that bad just needs to me more in
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November 2023 by Ron Phillips
This might be the worst mcdonalds in the country. I don't eat it but my wife likes their fries. Got a basket of fries, a frozen coke, and an iced coffee. We got parked in a waiting spot and waited 20 minutes. The kids came to the car 3 times trying to give us the wrong food. My wife had to go inside. The fries were cold and the frozen coke was weak. Stay away from this one.
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October 2023 by DeVonna Stephens
This location has gone to kiosk ordering. For the most part, this is fine. However, I witnessed several elderly people struggling with the process with no help from employees. The people who bypassed the kiosk waited quite a while at the counter until someone was available to take their order. I don't know why they have felt the need to remove the human factor from their ordering process.
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October 2023 by misty kelley
Very clean store with new technology. They were quick and accurate with our drive-thru order. They told us to have a good day.
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October 2023 by Josh Radcliff
Worst experience ever!!! Stay away! Take the time to go across to the West side McDonalds
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September 2023 by David Rogers
Very slow to be waited onHad to use Kiosk.Food slow arriving, then lukewarm.And $ 10 for two sandwiches.Ridiculous
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September 2023 by Cat Lady
We stopped here for coffee and to use the bathroom. The restaurant has a foul smell throughout. I’m glad we didn’t stop for food. The floors were super slippery. The bathrooms were in the back of the building, far away from the handicap parking spots. Although it smelled in the restaurant, it looked clean and there was an employee doing some deep cleaning.
