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November 2023 by Jeremy R.
I was told about a new car coming in next week. I was asking questions about it and did not get any replies from the Internet sales manager from this place. So I called later that evening, and I asked the questions about invoice and suddenly the car was pre-sold. He did not mention any of this earlier in our communication via email. Also, he kept calling me the wrong name. Apparently knowing the customers name is not important at this place. Avoid it all costs.
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November 2023 by Robin Stanley
Great customer service, they will do everything to help you get the vehicle you want. I have only worked with Dion for a vehicle, he is amazing as well as his brother in finances.Service area Is awesome very friendly, will ask you what your car is in for just to validate what is on their work sheets, which I think is fantastic.Very, very clean even the service area.They have a loyal customer in me(working on a new car now)Stop in and see how they did their plants and pumkins, I was shocked and it is beyond beautiful.You'll have to stop in and see for yourself.
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November 2023 by Bill Graham
We traded our 2021 Sienna for a 2024 model today. I have had nothing but good experiences at Dan Cava Toyota. I am so happy with them that I drive 135 miles each way to get service on my vehicle.
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November 2023 by Daniel Oliver
On at least four occasions, I have been getting service done for my 86 year old mother-in-law’s 2007 Camry. The service people are so nice there. Further, though always busy, they seem to be able to schedule my service at convenient times. I appreciate all of that
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October 2023 by Ed Luzadder
I went here to test drive and purchase a Toyota Highlander Hybrid, and the process was so easy! Joseph was outstanding, as I had made a couple of online inquiries before coming in, and the entire staff at this location made the purchase simple and efficient. They had what I wanted when I wanted it, which is more than I can say about the dealership in Morgantown, where I live. Go here for great customer service and you won't be sorry!
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October 2023 by Mark Dorn
Excellent experience. Worked the entire process online and had no confusion at all. Made the 1.5 hour drive to finish the deal and was out in no time. They made buying out of state easy.I feel that I got an excellent price after doing a lot of researching and had very fair trade value.Well worth the 1.5 hour drive.
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October 2023 by Ashley Colburn
Everyone was very professional. Also instead of just telling us our cabin filter and air filters needed changed, the tech actually brought them out to show us. The techs are thorough with the service and go over every detail with us even up to what may be needing replaced soon. They don't just try to talk you into buying or replacing something that doesn't need to be at this time. The customer service is outstanding. I would 100% recommend Dan Cava for your next vehicle purchase and definitely for servicing/maintenence.
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October 2023 by Mary B
The afternoon appointment to get oil change and state inspection seemed to go fine. They said my car was in great shape, no problems found. The next morning I drove to work and my car broke down. I towed it to another dealer for a $650 repair. This exact thing happened when I took another Toyota to Dan Cava for oil change and state inspection 7 years ago.
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October 2023 by Tampered W.
DO NOT let them touch your car. I took my car that was running great in for an oil change and state inspection. 90 minutes later, they said they had completed it, said my car was in great shape. The next day, I drove it to work and it broke down. Towed to another Toyota dealer, they fixed it for $637, said I had one really dirty spark plug-- even though I get them changed regularly and there was no sign of a problem the day before. I don't know what is going on in that garage, but you should stay far away.
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September 2023 by STACY CATHELL
It's simply the best place to buy what I believe is the best vehicles made. It's so easy, stop by to visit with friends and drive off 30 minutes later in a new vehicle that you bought for a great price. Thanks folks. ?
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September 2023 by Gayle Rubino
I’ve always had a great experience with Dan Cava Toyota. I have a 2015 Highlander which I take there for its regular servicing and maintenance. The folks there are friendly, courteous, and informative. They service my car with care and they do it efficiently and get me on my way in about an hour. Thanks for your excellent work Dan Cava team!
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September 2023 by Cheryl Stasiak
I highly recommend Dan Cava Toyota World for your next car. Joe Larocca was very helpful in finding my new car and delivering it in a timely manner. He carefully explained all the new features on the car.
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August 2023 by breahna
This was my first car buying experience and I would 1, 000% recommend this place. They treated me and my family very well and were amazingly polite. Thank you Tim and Josh for helping me get my first brand new car! I will be buying from you again in the future one day! They made me feel like family.
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August 2023 by Brian Klenk
I’ve used Dan Cava Toyota for a number of years, and purchased 4 new vehicles from them. They have had the best prices around for all of the purchases, and all of the transactions have been easy and smooth. The service department is reasonably fast, the service writers are always polite, and their service satisfactory. I can highly recommend this dealership.
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July 2023 by Marty Weisse
The salesman, Mark, and finance person, Lindsay, were professional, knowledgeable, and friendly.There was no pressure, which is not needed when making a big purchase anyway!The manager, Santino, was also very friendly and knowledgeable, and gave me what I thought was a more than fair offer for my trade-in.Overall, couldn’t be happier with Dan Cava Toyota.