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June 2024 by Andrea Smith
Every CVS that I've been into has a public restroom. I know some do not. A lot of stores dont, but this one does. I actually worked at a CVS and in the evening we closed the public restroom, because the store was in a bad area and we had a huge problem with theft. Ive used the restroom at this particular CVS several times. At around 5:10 on Friday May 24th i bought my items and headed towards the restroom. I was then told by the young cashier that I couldnt use the bathroom, because she locks it on her shift, because she didnt want to clean it. ? I understand locking it at night , because of theft, but i thought this was absolutely ridiculous. Im 8.5 months pregnant and literally cannot hold it, i also have 3 small children that cant hold it. As an employee at CVS, part of your job is to keep the store clean, shelves stocked, and clean the restrooms. If you don't “feel like” cleaning the restrooms on your shift, then you're obviously lazy and should probably look into obtaining new employment.
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February 2024 by Nate Niezgoda
The staff has been very rude whenever I go. Additionally they are disorganized and don’t seem to know what they’re doing
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February 2024 by Carese Niezgoda
DO NOT USE THIS PHARMACY!! Walgreens stopped taking my prescriptions so I switched here. A day later, I’m ready to leave. Horrible customer service. Incompetent workers. The automated system says my prescription is ready but pharmacy says they have no idea what I’m talking about. Bs.
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November 2023 by Sydney Thibodeaux
Kept being told my prescription would be ready in 20 minutes and then 20 minutes and then another 20 minutes for a medication my son had to have. Ridiculous wait times. Can’t get anyone on the phone either.
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October 2023 by Kimberly Martin
Friday afternoon closed, Saturday morning closed. At your normal business times & hours closed.I called the other Fairmont CVS Saturday afternoon to transfer there, closed also. My husband needs his insulin for diabetes. I called out of county CVS to get my prescriptions started elsewhere for my husband and me. I have not the gas to travel out of county for prescriptions. Whatever the problem is ? it's really messed up for people needing their medication.
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October 2023 by Frank Toothman
I want to start off that I work night shift 5pm-5am in Fairmont however live over an hour away from this location. Circumstances made it to where I needed to make an appointment in Fairmont and due to these circumstances I also needed to send my prescription to this location. The doctor's office called in the script however when I arrived the pharmacy stated they did not have anything for me. After contacting the doctor's office it was determined that CVS had failed to check their voicemails and my script was there the entire time. By this time it was approaching 10 am and the pharmacist said it would be 30-40 minutes before they could get it filled. I inquired to what time they would be closing and was told 8 pm. I told them I would come back later in the afternoon, on my way to work, as I needed to get some sleep before my 12 hour shift. I arrived back at CVS at approximately 4:30 pm and when I went to pick up my meds I was told, by the pharmacy, they were closed and would reopen at 9 am. I told them I was told they did not close until 8 pm and they said that was true but they needed to close early today and I could come back at 9 am tomorrow morning. I explained this was not an option for me. The pharmacist then stated "I was supposed to be gone 30 minutes ago, you should have had it sent to a location closer to your home". I explained that circumstances did not allow that and this was the closest pharmacy on my way to work. I asked if he could just give me the meds and I would pay for them in the front to which he refused. I must now go another day, in pain, because they can not do their job. Needless to say I will never use this CVS again for anything.
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September 2023 by Michael Postlewait
Complete garbage what else is there to say….
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July 2023 by Myah Reitz
Doctor called in a prescription I went to pick it up and the pharmacy put it on hold. Due to insurance not coving it, we told them we would pay out of pocket. They told us they would have it in 4 days later. When I went to pick it up they were closed. So I had to come back the following day. When I went up to the counter to pick it up they told me his medicine was on hold due to insurance not coving it. (The same thing they told me last time, when I told them I'd pay out of pocket) They never lifted the hold and ordered the prescription. How frustrating and unfortunate for our little boy to experience this longer due to the pharmacy not handling this appropriately.
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July 2023 by Steve Tocci
Pharmacy closes at will. Receive txt that prescription is ready to be picked up, go to get it Pharmacy closed. Isn't a Pharmacy kind of like an essential business? My wife was called about prescription asked if it was ready the Pharmacy said yes,go to pick it up not ready medicine not in stock we told them we were called the Pharmacist just shut the window on her. Help is nice Pharmacist very rude
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July 2023 by Gloria Rogers
Staff is awesome
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May 2023 by Joshua Poole
Called just to see if the pharmacy would be open on the weekend I understand staffing issues. The way I was spoken to was unacceptable. Looks like Walgreens got a new customer.
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May 2023 by Kathy Kolar
You never know when their pharmacy will suddenly be closed!
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March 2023 by James Conrad
Failed to fill my Rx because I didn't have insurance, no communication to advise of such, they had an attitude when I asked to expedite my order. Wasted alot of my time today
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March 2023 by Alexa Caban
This store always has the best money saving deals!!
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March 2023 by Steven Cutright
Re:Pharmacy staff. When lunch time arrives they close up pharmacy and everyone goes to lunch at the same time and if you are waiting in line too bad. They have enough staff to stagger lunch so customers don't have to wait in line for one hour. Rude and inconsiderate. Also have screwed up scheduled maintenence meds refills causing unnecessary inconvenience.
