Aaron's in Fairmont is a customer-focused business that goes above and beyond to meet the needs of its clients. The reviews highlight the exceptional service provided by the General Manager and employee Trey, who have been described as helpful, friendly, and willing to go the extra mile. Customers praise the store's ability to fulfill orders on short notice, even accommodating sudden requests when a customer was in a tight spot. The reviews mention the store's wide selection of products, from beds and dressers to couches and TVs, making it a one-stop-shop for home furnishings. Notably, the store has retained a loyal customer base over the years, with one reviewer mentioning over 15 years of purchases totaling more than $20,000. This customer feels valued and appreciated, describing the staff as making them feel like a "big shot" despite their awareness that they are not. The reviews also highlight the store's commitment to customer satisfaction, with one customer noting that the staff immediately scheduled a delivery and provided a free month on a chair to compensate for an inconvenience that was not their fault. Overall, the reviews paint a picture of a business that consistently delivers exceptional customer service, a wide range of products, and a welcoming atmosphere that keeps customers coming back.
