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April 2024 by Rtr W.
state inspection, waited six hours to be told they couldn't do it today. Had an appointment at 11 AM. Took the car in right away in addition to about 15 other they took after they took mine in and let mine sit while they waited the others and service the others. My recommendation don't ever go here. They waited until 10 minutes before closing to come. Tell me they didn't get to the car they couldn't do anything someone needs fired
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March 2024 by Evelyn Lenard
Peyton is a very good customer service and very helpful
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February 2024 by Tena Dye
I needed a new battery. Caleb was friendly and knowledgeable and was able to help me at a reasonable cost. He also made sure my car was serviced and back on the road quickly. I'm glad I chose to go to NTB in Dunbar, WV.
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February 2024 by Mr toung Big one
Was there Friday they done great job and was there today which is Monday 2/26/24 with another flat repair different tire lolthey done great again
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February 2024 by Jeff Withrow
Had a screw in a tire they fixed it free
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February 2024 by Chris Adkins
Payton helped get us in there quick and the alignment tech, Blake, he got our issue fixed in less than 30 minutes
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February 2024 by Jaime Summers
Excellent service, professional employees, great price. Couldn't be happier.
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February 2024 by Billy Cadle III
Great place for all your automotive needs. ?
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February 2024 by Christopher Gillispie
Cindy is smart ,and very polite , knowledge seems to come easy to her ,highly recommend this facility!
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February 2024 by Michael ols
Needed an alternator and they hooked me up highly recommend
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December 2023 by Jon C.
Avoid this place if at all possible. Horrible customer service. The guy behind the counter looked like he was on drugs. He had a blank look in his eyes and could barely speak. I scheduled a wheel alignment for 11am. They didn't take my car back till after 1pm. They claimed they were short handed because someone called in sick. Then 45 min later they told me they couldn't get the caps off. I took my keys and left. There's no way I'm leaving my car there if they cant even get the plastic covers off the lug nuts.
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October 2023 by Big Stan
Bought a set of tires got a wheel alignment here. Nice folks. Would recommend they are reasonably priced. Will be back
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October 2023 by Kevin B.
too slow. even with an appointment, 3 hours to get two tires is way too long in my opinion. I will go somewhere else next time.
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October 2023 by John
Changing my review from a previously positive one. I highly recommend against taking your business to this shop.I had good luck with them when they replaced the tires on my Mazda, however lightning did not strike twice. I later took in my old Camry to have some repairs it desperately needed performed. There were some serious issues related to the front axle that I paid a significant amount of time and money to have repaired. No more than 50 miles down the road, the "repairs" failed catastrophically on the freeway leaving the car immobile and stranded.We had it towed to a reputable local shop who are repairing the damage. Turns out the team at NTB forgot to install the axle support brackets and thus the newly installed axle removed itself from the transmission at highway speed. We're lucky the error did not cause more damage to the vehicle or cause a serious accident.Stay far away from these guys.
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October 2023 by matthew white
Worst place to get junk tires. I had them put on new tires that started peeling and found out was a year old they sold me. Took me 2 weeks of arguing to get them to replace them win different brand and they still tried to argue that I needed a alignment that I already had them do when I put tires on. They said that was why they was peeling. This place is a joke.
