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February 2024 by Mark Dickerson
Very bad Coustmer Service negative will never go back
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October 2023 by Joshua Stout
Great place to buy automotive parts and othe automotive needs. Customer service was extremely helpful.
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October 2023 by Roger Massey
Close and convenient, had what I wanted
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July 2023 by Angelece Merchant
My battery died, so I took my car to get the battery checked. The guy didn’t 100% appear to know what he was doing, but the device said my battery was good. I asked if the fact my car was on while he was checking made a difference, and he said no. I ended up having to take it to a shop to get evaluated. Turns out it was the battery, and I ended up being charged $330 for them to change it. After researching, the battery should have been tested with the car off, and knowing my battery had just died, it should have checked the cranking AND alternator, but he didn’t. I wish I knew this before, but you kinda just expect places that offer these services to know what they’re doing. Thanks for costing me a ton of money bc your employees didn’t know how to do their job.
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July 2023 by Jessica Campbell
Wow Christian helped me when I couldn't figure out why the car kept dying. The CSRs tested the battery and alternator, both were good. Then noticed a spark on the positive terminal. I needed new battery terminals.I used to get in the zone, but now I'm more advanced.
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July 2023 by Stephen Withrow
I needed a bolt and got screwed instead I liked it
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May 2023 by vzo
Customer service is the worst of all the auto stores I’ve been to. Autozone on mountaineer blvd is miles better.
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April 2023 by Jaida Powell225
I Went to get my battery checked and they said it was ok it just needed to be cleaned and charged for 10 mins. When it was time to put the battery back in the boy seemed like he was having trouble. Two days later I went to the advance auto in cross lanes and they said my terminals could just be pulled off and they were even on tight. They also said my battery was dead and replaced it.
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March 2023 by Randy Hughes
The cashier, Brad, was very rude and condescending.
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February 2023 by Charles Bowling
Needed a battery. Was presented options and got it installed pretty quick despite the weather.
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February 2023 by J Williamson
Excellent customer service, easy parking. Products available if ordered it there on time..
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December 2022 by Danielle Hall
We had a very good experience here I think we had the manager but he really knew his stuff and he was so nice and helpful I absolutely hate going to advance auto parts stores I have never had anyone til this time that knew what they was doing and was nice everyone I've been to they r rude unfriendly and don't want to do their job or help they act like they are inconvenienced by your being there lol but this place was different !!! Thanks so much
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May 2022 by Justin Bricco
Were nice but literally sold me a tool I didn’t need and tried to rent me a $140 tool i also didn’t need and sold me the wrong side tie rod end, even after explaining I was low on cash and 700 miles from home. Not exactly helpful
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January 2022 by deadline222
I often shop here several times a week.Friendly and helpful people who quickly handle transactions and get you back to your repair or project.
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November 2021 by Melissa Davis
My truck broke down in front of the store. They were happy to check my battery and alternator. After the tests they charged my battery so I could get home
