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December 2023 by Joshua R
I'm done with crosslanes.
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October 2023 by Erin
The inconvenience my household has faced with this business is immeasurable. The employees are incredibly rude and greedy. A "convenience fee" is charged if you pay on line, which immediately gets rid of any convenience that could be applied. They commonly use the excuse of being a "small business" to act the way they do. It does not matter how small you are, as a small business owner myself, you can still make a decision to be kind to people. This business does not, and have chosen to be a force hurting those, like my family, with no vehicle or want to interact with such disgusting people. They are lucky to receive any money from me, but unfortunately I need to eat and shower.
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August 2023 by Chris Kessinger
Worst company you could ever have contact with. These guys need to be shut down immediately!!!
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February 2023 by Dave P
This is the only utility, protected by government most abhorrent, that charges 3 1/2% to make an online payment. If you make a payment by cash at their payment office, the thick glass between you and the obstinate employee says it all. These are not good people. Get bent.
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February 2022 by Belinda Hawley
I don’t understand why the lowest they can charge me per month is 49.00. We have a well so they can’t go off what our water bill would be but if they checked around they would find out two seniors in a household don’t use very much water at all!!!!!!!!!!
