Lowe's Home Improvement is a go-to destination for all your home improvement needs. The Cross Lanes, WV location offers a wide range of products, from gardening supplies to new appliances and paint colors. Customers can also browse the selection of patio furniture and get helpful assistance from the knowledgeable staff. One standout employee, Lucas, is praised as the "shining star" of the location, known for his exceptional customer service and willingness to help customers across multiple departments. The staff is consistently helpful, and the paint service has received positive feedback in the past. While the overall experience is positive, one customer had a semi-bad experience when purchasing a broken cedar planter. The cashier did not properly escalate the issue to the manager, and the customer felt the discount offered was not sufficient. However, the store is conveniently located, and customers can easily find potting soil, stones, and other necessary supplies. Lowe's Home Improvement in Cross Lanes, WV, is a reliable choice for all your home improvement needs, with a helpful and friendly staff, a wide selection of products, and a commitment to customer satisfaction.
This Lowe's has a large outdoor gardening area. When I shopped here they had lots of clearance marked down plants. They had a very large selection of regular plants for sale. The customer service representative was very friendly and helpful.
August 2024
Had every in store but I forgot one thing have to go back again
July 2024
Pretty good store, there’s just better options near here
