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March 2024 by Jayden James
Christie Is a very professional worker !
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April 2023 by alvin deese
Unprofessional. Had to reschedule twice cause employee didn't show up. Third time he was late. Was not friendly. Looked down at me like he was better.
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March 2023 by Elesha Ware
I was 10 minites early, my preparer, James Brown, was 30 minutes late. He didn't offer and apology, say hello, but did tell me he was working on another computer. He didn't seem interested in doing the work and after I handed all my papers to him he kept asking for stuff as if it was going to appear out of nowhere.I've never had this issue before. I'm typically very happy and positive my taxes were completed to the best of their ability. I can't say that this year. Thankfully my taxes are easy.
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March 2023 by Kim nichols
This is the second year in a row that we have wanted to use their service and they don’t show up for work!!! Hours say 11-7 on Tuesday and they no showed!
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March 2023 by Chelsea Mercer
James was such a big help and provided the best service.
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February 2023 by James Lanham
Fast friendly service
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January 2022 by Tiffany Myers
Cody and Katherine are both very knowledgeable about their profession. i come and see them every year. Without a doubt I know that I am going to receive the best customer service that is out there! Thank you so much!
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January 2022 by Lisa Caswell
Katherine and Cody WERE SO NO NICE AND PROFESSIONAL. HIGHLY RECOMMEND every to go to see them!!!
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January 2022 by Clarence Stone, Jr.
Great people, great service, and very knowledgeable and helpful!
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April 2021 by Anita Kessinger
I’ve never seen such appalling service from a national chain business. I made an appointment at Jackson Hewitt in Cross Lanes Walmart. It was confirmed THREE TIMES by text and email. It was confirmed 15 minutes before the appointment, with a text requiring a reply. I replied, and received a confirmation. I know this is all automated but HOW DEVIOUS AND DECEPTIVE IS A PERSON WHO ALLOWS THIS?? The Jackson Hewitt kiosk does not exist at Walmart. HASN’T BEEN OPEN ALL TAX SEASON. If I knew the man who owns this franchise I would slap his face!!
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February 2020 by Danny Deal
They helped me out with better service, better than H R block ??