H&R Block is a business that provides tax preparation services. Customers appreciate the friendly and professional staff, with many praising employees for being warm, easy to talk to, and patient in explaining the process. In particular, the staff at the MacArthur location received positive comments for their helpfulness and thorough answers to questions, making customers feel comfortable and satisfied with the service. The in-office experience is often preferred over online filing, despite it being more expensive, because of the personal assistance and detailed explanations offered. Some customers have had mixed experiences with online portals, finding them frustrating and less reliable. Overall, H&R Block is seen as a trustworthy choice for tax services, with many customers choosing them over other providers due to their helpful staff and quality service.
I met Lilly Cook a few years ago and was impressed with her friendliness. She was easy to talk to and explained what she was doing. Her experience showed through in her work and interactions with me. She's warm and friendly.
August 2022
The online portal was a horrible experience this year. The only down side to in office filling was it cost me double what it would have online
May 2022
The lady that done my taxes was really nice and explained everything to me as she went along. Definitely going to get my taxes done there next year.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
