“I was just at the Clarksburg, WV Lowes Location- searching for a very specific part for my glass cutter at work. I went to a few other stores before hand who did not have the part and advised me to just reach out to the manufacturer. Though, that could have worked out fine, it was something we needed rather quickly to continue using the machine at work. Thankfully, I went to Lowes and a very kind employee recognized that it was for a glass cutter machine and asked me to wait just a minute. They also did not have the part available in the store, however, the employee came back with the exact piece I needed from their personal glass cutter and said that he had a spare and that I could have it for no charge. KINDNESS GOES A LONG WAY- thank you Lowes Employee who took that extra step to help me out today. I wish there were more employees like him. You don't have to have all the answers to just be kind and helpful. I wish I got his name but I have him my word that I would write a review because good experiences/behavior deserves just as much attention (if not more) than bad. Yay Lowes! Thanks again!”
6:00 AM - 10:00 PM
494 Emily Dr, Clarksburg“I’m in Lowe’s frequently for the outdoor lawn and garden center, and let me say, I go out of my way to avoid the employees (introvert who just likes plants) and they still find me and ask if I need help. Every. Time. Nowhere else in the store am I asked if I need help so reliably. 10/10 recommend”
“Was greeted at the door and assisted through all my purchases. The young man was knowledgeable and showed me lots of options, even loaded everything in the truck for me! Thank you Conner! I’ll be back!”