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November 2023 by Lori McClain
Went to this location to get change, I am a client with an account. The cashier asked if it was for Pizza Hut because what was needed was on a pizza hut receipt and she said it was policy she couldn't give change, even though I visited the week before and received change. It is technically none of their business what I need the change for. Pizza Hut used to have a business account there and their corporate changed it, they now discriminate against their customers if they are there for change for a business. Branch Manager Mindy also hung up on my husband when he called the bank to speak to them about it. He called back and told her she was unprofessional and she told him she thought he was done. Very rude. Branch managers and tellers are extremely rude at this location. If they don't like their jobs, i am sure they can find another one.
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September 2023 by JAELYN BEANE
Card got hacked and within an hour had a new one. Nice and helpful on the phone and in person
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September 2023 by Matthew Smith
Worst small bank in wv. Bad lobby hours. Silly policies regarding check deposit/cashing and an awful app for online banking.
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March 2022 by Richard Arthur
Great service and the employees are awesome always ready to help you with your financial needs.
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June 2018 by David Hudson
Its ite
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March 2017 by Matthew Burcham
Friendly employees. Ready to help with your financial needs.
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January 2016 by Robert Wood
Always good fast service
