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November 2023 by Shelli
Never received refund or phone just took my money
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June 2023 by Kaitlyn Wogan
I went to 3 TMobile stores, the first store the guy helped as much as he could, the one in cross lanes, I didn't appreciate how they were acting, kinda disrespectful so I left, But the one in South Charleston tops it, Brandon worked on my iPhone for about an hour with no luck. He was kind, patient and understanding. He got me the phone I could afford right now, and I I've had no issues. Super cool guy, very thorough and cares about his customers. 10/10 recommended. Y'all go see Brandon at River Walk tmobile
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September 2022 by Tim Wooddell
We just moved to Charleston from Houston Texas and were in need of new service, Corey was our sales representative, he was extremely knowledgeable about the products and was extremely thorough with the details of our plan and even found promotions that actually paid for our phones. He was very thorough and took the time to transfer our data from our old phones. The entire staff was friendly. But we really appreciate the time Corey spent with us, he definitely earned our trust and business. Also while your there give CARNIVAL EATS a shot! There homemade corndogs, onion rings and fries are amazing!
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August 2022 by isabella henline
10/10 definitely recommend!!!!! Christopher or CJ for short, made my experience so personable and just AMAZING all around. He not only made me feel like part of the T-Mobile family, I was able to communicate what I was looking for and he took the time to explain all my options and helped me make the best decision based on what would benefit me the most. He is an extremely intelligent, informed, experienced sales representative and it shows!!! Not to mention his very kind welcoming energy I was greeted with as soon as I walked into the door. I could not have asked for better help!! Thank you so much for helping me find a completely upgraded phone and setting me up with this new carrier. I can only hope that my experience with T-mobile is as good as my experience with Christopher.
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June 2022 by SHARON MOLNAR
If you need to go tona T-mobile Store..this is the one!!I had a mechanical problem with my phone and needed to get it exchanged. Dustin (Manager) and Corey (Sales Assistant) were extremely helpful in straightening out my issue. I received email updates and great service!!!!
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January 2022 by DARLENE ROSS
The Manager here is great! He saved all my husband's contacts and photos when I thought they were lost forever!
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January 2022 by william shamblin
Very clean
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November 2021 by Johnathon Cooper
AT&T is by far way more compatible than Sprint. And the hotspot through sprint is HORRIBLE. Compared together using my wife’s at&t hotspot with gaming great data speed, then using sprints hotspot, can’t keep up!So FYI before bumping your sprint plan up to the 50gb of hotspot data a month if you are wanting it to use for gaming go with some other carrier such as at&t or just get internet. I have complained about this for months now, pay $60 extra a month for low internet speed. SMH when my term is up through this service I will