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January 2024 by Charlie D
Super nice and great selection got a nice used bass for 250$
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January 2024 by Robert Adkins
Great staff and great equipment. Love coming in and checking out new instruments. Have anything I've ever needed.
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December 2023 by Russell Sapp
Wish I would have taken pictures. I was trying to be in and out quickly but on a Saturday that didn’t happen. The store was way understaffed so between Google, good guessing and crossed fingers I managed my way through it. To be on such a small scale it was packed out with merchandise. I ventured out for guitar to amp cord, a hard shell bass case and some shiny aluminum volume knobs for my axe. Mission accomplished. I’ll try harder next visit
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December 2023 by Daryl Densford
Stopped in to check prices on cellos but discovered they didn't carry them but they had a good selection of other instruments, especially guitars. The person who talked to us was friendly and recommended another local store to check for cellos. I'll definitely go back when in need of something they carry.
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December 2023 by Robert Absten
Great locally-owned musical instrument store. They helped me set up an old Fender amp I was gifted and it sounds great. They're working on my old POS Hondo II "Strat" right now and I'll bet it'll sound as good as it can when they're done. Skip online and buy here.
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October 2023 by Randall Robie
Last time I was in the store they had a pretty good selection of mid- to low-end guitars. However I recently made numerous attempts to reach them by phone and all I got was a message that sounded like they couldn’t care less about having me as a customer. They also have limited hours of operation. All in all it’s often been a bit irritating to deal with them. That’s a shame too because Pied Piper used to be the premiere music store in Charleston and Huntington.
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October 2023 by Jason Hall
Great place now and their selection of guitars is awesome. Friendly staff and a knowledgeable repair guy. They have everything the string picker needs to keep the music playing
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August 2023 by Robert Maroney
They take care of their customers. Recommend.
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July 2023 by Marti Schall
The prices was reasonable sad thing is had no idea who worked there or who was customers no greeting no good bye
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July 2023 by Johnny Adams
Stopped in to grab some guitar strings. We didn't realize it was so close to closing time. The staff was still super friendly and didn't rush us out the door. We even bought a ukulele! Great store!
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April 2023 by b0nz3y3 derp
I will never shop here ever again. No customer service. I've shopped here on & off for the past 20 years and the guitar tech Dave is the only person who has ever been helpful. (Idk if he works there anymore). Stood at the register today for about 5 to 10 minutes with my hands full of merchandise, & none of the 3 visible employees acknowledged my existence. No other customers in the store. In fact, they completely ignored me my entire visit. I spend thousands of $ online purchasing musical equipment, and because of experiences like these over the years I do not feel bad about it at all. I will laugh on the day they close for good.
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April 2023 by Brian Caskey
Great selection . The staff were very friendly and helpful .
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April 2023 by Cora Wehrle
Absolutely love this place! My son can stay here playing forever and they're cool with it lol. Everyone is so helpful and knowledgeable!
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April 2023 by Saul Ulate Foseca
A big variety of products and very good prices, also very nice people
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January 2023 by Charlie Medford
I've been getting music gear at Pied Piper since 1979. It's the local place where music people go...
