-
September 2023 by Justin Hinson
I recently had the pleasure of purchasing a car from Moses Car Dealer, and I must say that Lance Coleman, one of their sales representatives, made the entire process an absolute breeze. Lance's knowledge and helpfulness throughout the entire experience were impressive.From the moment I walked into the dealership, Lance greeted me with a warm smile and a genuine willingness to assist me. He patiently listened to my needs and preferences and then took the time to explain the different options available to me. Lance's extensive knowledge of the vehicles on the lot was evident, and he was able to answer all of my questions with confidence and precision.Lance went above and beyond to ensure that I found the perfect car for me. He took the time to show me multiple vehicles that fit my criteria and even provided detailed information about their features, performance, and history. His transparency and honesty throughout the process gave me peace of mind, knowing that I was making an informed decision.Furthermore, Lance was incredibly helpful in guiding me through the financing process. He patiently explained all the details and paperwork involved, making sure that I understood everything before moving forward. His dedication to ensuring my satisfaction and understanding truly stood out.Overall, I cannot speak highly enough of Lance Coleman and the exceptional service I received at Moses Car Dealer.
-
September 2023 by Howard Lambert
Really nice facilities. Salesmen are polite, knowledgeable, friendly, and not pushy. I have dealt with Moses for many years and always have had a good experience.
-
August 2023 by Jordan Bice
I cant believe how quickly Will McCormick was able to get me into my new car. :) in the two and a half hours I sat waiting on my tow truck after my daily driver went kaput, William was able to help me narrow down my options and get a preapproval started. The following Monday I drove home in my new 2017 Chevy Trax! Really outstanding service. :)
-
August 2023 by Patti Mutchler
We were traveling to NC for a long weekend trip for our daughters 18th birthday and all of a sudden our Yukon was starting to have issues, it was jerking and grinding, my husband was pretty sure something was wrong with transmission we got off 64 and found Moses certified service center. We were greeted my the nicest girl, Brittany I think was her name! She talked to her manager, he called in his transmission mechanic and they are fixing it as we speak! They had our transmission in stock (miracle- thank you Jesus) and we will be able to pick it back up on our way home Monday! They were fantastic! I cannot speak more highly of a dealership and service center! A true blessing!!!!! Thank you all so much for your help!!
-
August 2023 by Paula Dawkins
Jackie is who checked us in. Absolutely love this guy. Always smiling. Always gives our recommendation goes over safety checks and such. Just an awesome team member you have.
-
July 2023 by Stephanie R Mink
Brittany went out of her way to help me choose the best coupons to meet my needs since the dealership is no longer honoring the oil change package I purchased with my car. She was very courteous and helpful!
-
July 2023 by Jamie
The auto body staff couldn’t have been nicer! I ran into car trouble while in the area and they thoroughly looked at my vehicle to ensure it was safe. They are a wonderful group of people!
-
July 2023 by Miranda Hale
I went into the dealership to look at two used vehicles located on their website. As picky as I am, the sales associate was so patient and kind to us. He created my profile with all my wants and needs and made sure I found something I was completely satisfied with. Not only did I get a car I walked away with a brand NEW one with a great deal! I was more than prepared to get a used vehicle due to my situation they explored all my options and placed me in a new SUV and I love it! They were all so friendly and more than helpful!
-
July 2023 by Jeremy Bird (Broadhammer)
After placing an order for a new vehicle in February, I was pleased to get regular updates on build and delivery status. It finally came in and I’m beyond pleased?? After buying over 8 vehicles from the Moses Family I can say I’m VERY happy with my order and how everything was handled.A special thanks to John Whitt on helping with my order. My salesman Alex on taking care of paperwork and making it stress free. By far the best vehicle I’ve ever purchased.
-
June 2023 by JTS_RV
Some of the best service from salesman Ben to Dave the sales manager Wes our finance man and we can’t forget JT who helped us move our fifth wheel from old truck to new truck. Thank you all Jody Teresa and Sabbath
-
June 2023 by erin faye
We are very happy with our 2016 Nissan Rouge SL. Jared Hoylman did a fantastic job helping us get a vehicle that will be a lot safer for our baby when she's born. He was able to get answers to all of our questions. The guy in the finance department also did a great job and helped us out with purchasing an additional warranty for the vehicle. Don't forget the free hot dogs for Memorial Day Weekend ? I plan to continue doing business with you guys in the future.
-
May 2023 by Jimmy S.
Immediate attention on arrival - Service is excellent, efficient with multiple methods of communication throughout the process. They go beyond expectations to help their customers.
-
April 2023 by Phyllis Massey
Was out of state for my moms funeral and our car broke down . Less than a yr old . Had it towed Monday night to closest dealer Moses in Charleston Wva. Went down next morning tues before funeral and service manager Jackie was very rude . Told us may get to it by end of week . Didn’t care about our situation of funeral or that my husband had cancer treatment end of week .. Actually said not his problem . My daughter called corporate. They were awesome and got the problem taken care of and we were on the road next day . Thanks to Rhonda at Corp office . She was on top of it .
-
April 2023 by Tammy Butcher (Tammy)
I purchased my 3rd vehicle from Moses on 4-12-2023. I was in a precarious situation with my trade-in and Moses staff could not have been more helpful and understanding and made what would have been a very stressful situation peaceful. The salesman, David Banda, spent two days with me and went above and beyond to make sure that I chose the perfect vehicle for my needs. He obtained a car in a different color and style to compare, allowed multiple test drives, showed me comparable prices, and helped me reach a deal I was happy with without one ounce of pressure to commit. The finance manager was easy to work with and gave options and explained everything in depth. All of the staff were friendly! I highly recommend this dealership and will go back again in the future. Again, ask for David Banda-he was excellent and just a great guy to work with:)
-
March 2023 by Teresa Frye
Everything was great with them. My only issue was that we had completed and signed a lot of paperwork and were transferring items from the vehicle I was trading in to the vehicle I was purchasing, when the sales rep came out and said that my financing did not go through. I made enough money, but my student loans were an issue, and I would require a co-signer. Thankfully, my husband gladly co-signed, but if I had been alone or didn't have a co-signer, and there I was placing my belongings into the new vehicle....that could have been a disaster.