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September 2023 by Crystal Noe
Absolutely knows everything about your plumbing needs. Lowes couldn't find the part we needed. Then said we needed a brand name. Took our broken piece to Greshams they had the piece and, it's fixed. Thankyou so much!!!
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October 2022 by Roger Satterfield
You know, I’m not the one to usually do any kind of review, but here it is. I was recommended these guys about a year ago for a sink faucet and had a great experience. Fast forward to today, my sink sprayer blew apart and I came in hoping to get help trying to put it back together. Maybe they was a clip I need to hold it together or something. The rudeness and condescending attitude I received was unreal. He should have just said, I don’t care, just leave because that was the attitude I received. I even showed him pictures of both ends and he says we’ve never sold anything like that. I then asked if he could look up what I bought while staring at a computer they use, and his response was we can’t do that and if he could it would take weeks.Folks, I’m in retail and trust me, if I had treated someone like that and it got back to my superiors, I’d have a lot to answer for. I wanted to support a small business and went way out of my way to do so, but actions like this is what’s driving people to the big box stores.If you want to stay in business in todays market, you need to change your way of helping customers, or you be facing what a lot of small businesses do, closure to the big box stores.In closing, I hope this issue gets addressed so going forward then next person gets treated with respect.
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July 2022 by Rhonda Layne
They were very helpful but did not have what I needed.
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March 2022 by Amanda Case
very helpful, and knowledgeable about anything pluming related.
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February 2022 by David Hannon
Good place..they always have what I need..
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January 2022 by Marvin Scott Johnson
The new Beckley store is the best! They take time to treat you like family and they explain how to solve your plumbing problems to resolve. The best experience Scott johnson
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December 2021 by Jay Gilmer
What local business is all about.Knowledgeable pros.Great resource.
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November 2021 by Cheryl Belcher
Today, I went to Gresham’s with the Plumbing parts that I thought I needed replaced (kitchen slotted aerator and stems from a bathroom faucet). However, the good gentlemen at Gresham’s assisted me with the parts I needed (I only needed seats and and springs for the bathroom faucet); and, they gave me some free plumbing advice, which was a tremendous help. This is the second time I have gone to Gresham’s with Plumbing needs and they have been helpful each time. I no longer make any visits to home improvement stores for supplies, I head straight to Gresham’s. Thanks again.
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November 2021 by Ed Thaxton
Friendly and helpful staff
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May 2021 by Richard Paxton
If you have a plumbing question these are the guys to ask
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April 2021 by Patrick Brennan
Prices seem totally fair and they had exactly what I was looking for.Update 2020 -- Made a trip especially for 1 14" threaded pipe, get handed a 16" pipe at a price double that of Lowe's, put it in to discover it is wrong length, then am told I can't return it if it's all "wrenched up". Done trying to "shop small" with this bunch.
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March 2021 by Jim Marshall
Even more important than Gresham's having everything you need for plumbing supplies, they also have a lot of knowledge that they share willingly. Ask someone a question at a big box store and the employees will just start reading the box. Hell, I can read the box. At Gresham's they explain what you need to know and it's much more than what is printed on the box. Thanks, Gresham's.
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February 2021 by Kelly McGhee
What a wonderful place. They are so helpful and patient with my many novice questions. Thank you —this time they saved the kitchen sink.
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February 2021 by Eric Nichols
I purchased acrylic handles there for my bath tub. The handles were brittle and crumbled into pieces. Tried to return them today (saturday), and was told to come back monday when the boss was there. I work mon-fri. That's why I went today when I'm off. Very frustrating...should have purchased at lowe's or home depot.
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January 2021 by Charles Beam
One of the friendliest places to shop in the valley. Better than the big box stores