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February 2024 by Tina Jones
Worker was rude, no help and very unprofessional
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January 2024 by Jennifer Broome Dillon
Prices are out of control and don't seem to be changing.. all the items on top of clothing racks are dangerous and you can't see the mdse
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January 2024 by Rachel Bias
I love good will
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January 2024 by C T
Kind of sad because it used to be a great store. But it is really disorganized now. There may be gems still there, but prepared to hunt because it is massively disheveled. Pants are mixed with shorts, men shoes are with women’s clothes, and bric-brac is just shoved wherever possible.
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December 2023 by Ron Davis
Great service! Great ppl!
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November 2023 by S A
The dirtiest Goodwill I’ve ever been in. Floors are filthy and clothes are very dusty. There are huge cobwebs in various areas of the store.
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October 2023 by Tonya M.
I haven't had many interactions with upper, but what I do know, is morally embarrassing to say I work for them.
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October 2023 by Kris Hunt
Smells like pee and there is no parking nothing is organized
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September 2023 by Teresa Akers
This store was the nastiest goodwill I’ve ever been in. My first impression was how filthy the floors were. I was really disgusted with the appearance. The women’s dept was stocked, however, children’s and men’s selections were scarce. Everything seemed so dirty, I will never go back. As much money as goodwill makes, you would think they could maintain cleanliness and organization of their items. No doubt very poor management. The only positive I have to say about it was the employees were helpful and friendly.
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July 2023 by That's So Petretic
I went to Goodwill the other day. I love books and I love clothes. They had no books. I teach in an afterschool program books are crucial to what I do. If there are no books, I am less likely to go. I even donated a bunch of books recently. I won’t be doing that again. I donate so that local people can benefit. I was told that they are now selling those books online. It’s come to this. It has come to greed. I will only be donating from here on out to organizations that sell locally. When someone who resells from a secondhand store, they do it to get out of poverty. Goodwill is hardly in poverty. The CEO is one of the highest paid in the United States. I am done with the Goodwill and the greedy practices. Remember the furniture that was donated and they priced it like it wasn’t donated. I am so turned off by what they have been doing. Sad thing is. model for secondhand stores lately. They even stopped utilizing the punch cards for a discount.?
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July 2023 by Lisa Turner
Is so expensive, Charleston West Virginia store, which is the corporate store on Virginia street, is so filthy. Floors are full of dust, old spilled liquid on floors, black marks on floor throughout the store, so unorganized. The furniture department is always dirty and the shelving is pilled high. Goodwill also stopped customer discount cards , they dont sell books anymore and employees say everything of value is put online to sell IT DOES NOT COME OUT TO RETAIL FLOORS TO BE SOLD! Employees smoking at the end of the store building throwing cigarettes on sidewalk and street. NO PUBLIC RESTROOMS.
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May 2023 by SRMK Logistics
TRUCKERS STAY AWAY driver is there from 7am still not done unloading it is almost 12pm now.RCVNG goes on VM, sh*ty place to get unloaded.don't go by old reviews
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May 2023 by ALEX!! OMO OBATALA !!!
Use Ohio Ave into MONGOLIA S.T dock located in MONGOLIA st. Very tight space to back in
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February 2023 by Cindi Adkins
unclean and gross store. horribly organized on top of it all. the prices are insane given it’s stuff they’re given for free.
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January 2023 by George Carden
Prices still low selection pretty good.
