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February 2024 by Lynn Gattlieb
It is Saturday, 2-17-2024 at 5:30. My family sent me an arrangement for Valentine’s Day which still hasn’t arrived! When she contacted them they said they couldn’t deliver the arrangement because they ran out of fruit. FYI Krogers is also located at Riverwalk Plaza.
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February 2024 by Marvin Campos
I have placed and order from this place twice. Both times they did not delivered. I will never order from this place again.
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February 2024 by Chris Garnes
I ordered an arrangement for my wife and kids to be delivered on Valentines Day. I ordered 8 days in advance. The order was not produced or delivered. Their automated system was down on Valentines Day and no one was answering the phone, so I I drove there in 5 o'clock traffic with my children in tow only to discover roughly 25 people waiting on the sidewalk to get in. I queried several people in line, and like me, they had all ordered and been charged for a product they didn't receive. When I finally spoke to someone the next day, the only apology offered was "sorry I can't do that" when I told them the only way I would patronize them again is if they delivered the arrangement today AND refunded the cost. They had one job; they failed and ruined Valentines Day for the whole family. BOOOOO
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February 2024 by Kassidy Hammon
My husband placed an order yesterday to have an edible arrangement for me on Valentine’s Day at 5:30 and there were 20 people lined up. He waited for 10-20 minutes and the line still hadn’t moved and no one was getting their orders. I would say this place is probably very mismanaged and not worth the wait. If you place an order it should be done at the scheduled time you ordered it for. Very disappointed.
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February 2024 by joey vickers
I've tried to use your services 2 times now both times you have not made the delivery. Last time I'll be using your services
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July 2023 by nicole brightwell
They always make holidays and birthdays even more special
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March 2023 by Me Gan
Delivery staff wasn't great & I didn't get my full order. Tried calling the store multiple time, even when I've left messages no one calls back. Wasted $115 just for chocolate covered strawberries that didn't taste that great. I will never order here again!
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March 2023 by Charles Pettry
The delivery driver called me and did not say anything for 1 minute. I got really mad and cussed in to the phone. They called and got upset the second time. I explained to them the situation they refused to deliver my treat so.I picked it up. If you call someone talk to them don’t remain silent that is a prank call not a business call.
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September 2022 by Michele Burrell
I use this location for local gift needs. Always delivered within the time requested. The fruit is always good quality.
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June 2022 by Monita Mo Smith
My daughter ordered an arrangement for her dad for Father’s Day and he couldn’t even eat it, the fruit was hard as a rock and none of it was sweet. I called the store and ask to speak to the owner, left my name and number for a call back but didn’t get one! The price she paid for the arrangement was definitely not worth it!
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March 2022 by Meghan Ketterman
I live out of state so it’s always a challenge to make sure that my Grandma get a special treat. This place always give to best service for delivery and the fruit is fresh and ripe. I appreciate knowing when I order from here that I know that the product will be perfect!
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March 2022 by Melissa Harper
The woman that answered the phone was very rude and not helpful. She hung up on an elderly man and lost a valued costumer.
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February 2022 by Jessica Triplett
I have placed two orders with this location once in April and once for Valentine’s Day. NEITHER order was delivered. Store staff thinks offering a full refund fixes the issue and it does not. Giving me a refund does not fix the fact this store does not deliver on time and it is horrible customer service nothing was done to try to resolve the issue besides issue a refund.
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October 2021 by jared musgrave
Ordered cookies and drip cake platter online in the morning for same day delivery on 9/7. Platter never arrived. Contacted company on 9/8 and was told “internet was down” and would arrive today. 10 hours later at 6 in the evening, they delivered a fruit platter instead of a cookie platter. Awful! Don’t waste your time and money here! Picture to illustrate what was ordered vs what arrived ??♂️
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October 2021 by A.J. Williams
Store Permanently closed out of business
