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July 2024 by Regina Matarazzo
So great , people are kind and helpful !!!
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April 2024 by Abby C.
I scheduled a COVID test 10 days in advance due to an upcoming trip. I arrived at the appointed time as directed by CVS corporate only to be told that this location doesn’t do COVID tests anymore. I depended on CVS and they let me down. Now I am out of time and am scrambling to find another option. This is just the latest issue with CVS after numerous problems, including delays in getting my prescriptions filled. I will never, ever go back to CVS for any reason.
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February 2024 by Todd Creasey
This is the worst CVS Pharmacy in the Kanawha Valley! Pharmacy rarely open on weekends anymore. Apply for refills on app and it takes 7-10 before it’s ready. Horrible! Transferring all my PX to Target CVS!
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December 2023 by Papa Axl
This place is horrible... The pharmacy staff are rude and very disorganized.I moved all my prescriptions to Kroger, and they know how to treat people right. The heavy-set, with glasses, blonde Pharmacist is a very hostile person. I can't believe she works there, how unprofessional can you be?If I could, I'd give no stars.
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November 2023 by Kelsi Belcher
I never ever leave bad reviews but I just have to speak on Selena. She closed the store today. Let me preface by saying last week I went in and got a passport picture taken and it took less than 5 minute and the girl that helped me was so kind and helpful. I really appreciate her. Unfortunately there was a mix up with my passport so I have to drive to DC in the morning to get an extremely expedited passport and as I’m packing up I cannot find my picture. I rush to CVS and get there 10 min before closing. I walked in and politely asked if she could please do me a favor and take my picture. I was not trying to hold her up. I saw how quickly the other girl did my picture and I just needed it for my trip to DC. Selena already had the drawer in her hand at 8:50pm and said she didn’t have time because they needed to do their closing duties. I know you’re not supposed to pull the drawer until the doors are locked at 9pm and I didn’t need attitude. I am the easiest customer to please and I would’ve been so thankful if she would’ve taken my picture. She has no idea how much stress that would’ve relieved and instead she was mean and cold from the beginning. I am super disappointed in how unprofessional Selena was and the way she treated her customers. Pulling the drawer and refusing sales and service before close cannot be protocol.
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November 2023 by Nicole Shaffer
0/10. Never has medication ready, constantly having to wait 1 hr+ when medications were called in hours prior. Unprofessional.
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November 2023 by Jeff Beverly
The Pharmacy is ALWAYS backed up. ALWAYS!
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September 2023 by Cammie “Cornbread” Cline
The Oakwood Road CVS is the best.
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September 2023 by Jacob Carroll
It was a nice little store. Smaller than I expected inside. The place is very well kept. It did however seem like there was an incredibly long wait for the pharmacy. Both inside and out. The cashier was incredibly friendly.
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August 2023 by Sherry May
Awesome service
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July 2023 by John B. Counts (JB)
Quick run through drive thru on this visit. No line, quick & courteous svc.
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July 2023 by Stevi Steele
Great service friendly staff!
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July 2023 by Donna Brown
Excellent service.
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July 2023 by John Counts
Quick run through drive thru on this visit. No line, quick & courteous svc.
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June 2023 by Anne Matics
We waited in the drive thru lane for 15-20 min. When we pulled up to the window they rudely pulled down the security window. This was for a RX sent there from med express since our local pharmacy was closed. This med was for an allergic reaction. It would have been nice if the had come out to tell people in line that they wouldn’t b taking anymore customers for the eve. ( we were next to the last person in line)I called this morning to have the RX sent to our preferred pharmacy and explained what had occurred last eve. No apologies whatsoever. No offer to help resolve the issue. We will never use CVS again for anything. If I hadn’t been an RN and known what to do this could have been life threatening for a lay person.
