Home Improvements near Charles Town, WV

“Some of the most friendly people and outstanding service I've ever gotten from any retail establishment. We stop then I was pulling a trailer and we need it some nuts and bolts and some other on items. They did not have the odd items in stock. But they took the time to find something that would probably work. You got me back on the road and I was able to get to the next trailer service area where I could buy the correct parts. Honestly I don't think I spent $40 at the store. But they were so concerned because we were way far from home it was getting late by the way I got that 10 minutes before closing time. They were eager to help. As a whole tractor supply company has been very polite and courteous and professional. These folks just went above and beyond!”

“I want to share my wow experience and about employe name Thomas at the Ranson Home Depot.
I was pulling over to Home Depot parking lot, there were not very many cars, looked like the store was closing, Thomas approached me, I asked him if they were open, he said no we just closed, but what were you looking for? (Time was at least 8:10pm, on Sundays they close at 8pm) I told Thomas, I was picking up my online order. He told me to park and he could assist me it shouldn’t take long. I got my package, Thomas loaded it on his shoulder and carried to my car.
My mind was blown, I have not experienced anything like this ever!! (I just came from Aldi, where doors were locked at 7:55pm when the store closes at 8pm..)
Just wow!
We need more people like Thomas, humble, happy (you don’t find very many people too happy at the end of the shift). I hope Thomas will be recognized, for his actions!
Thank you so much, for making my experience unbelievable!”