-
September 2024 by Kayla Launi
I called AutoServ to inquire about my noisy steering issue. They fit me in the next day! I received back a long list of maintenance (mostly preventative) that they recommended for my car. It was overwhelming but nice to be able to look back at to ensure I am keeping up with things. I authorized them to fix my left/right control arm and to replace my back brakes. My car was done in a day and I picked it up from their convenient key box. When I drove my car around after I picked it up, the brakes were making a noise so I notified them and they fit me in the following day to look at them. Ends up that they needed to replace the rotors and brake pads again. They did so and corrected the issue for me. I picked up the car later that day and hadn’t had an issue since. I appreciate their willingness to make things right to get those repairs 100% completed. Everyone I dealt with there was extremely friendly from the people at the front desk to the mechanic I spoke with. The cost for the repairs seemed fair when I compared it to the cost of the parts/average labor costs. They also followed up with me recently to ensure everything was running smoothly. Overall, I am impressed. I am happy to report the problems I had for noisy steering (and my occasional squeaky brakes) are fixed.
Thank you AutoServ!
-
September 2024 by gary paxton
Very detailed and thorough and by the book which is great a+
-
August 2024 by Amy L
Purchased a used vehicle recently in VA and I brought it to AutoServe for WV inspection. They performed the most thorough multipoint check of the vehicle that I have ever seen. They had a few recommendations that should be addressed sooner than later and a few non-urgent items to consider for later. They provided pictures of fluids, filters, etc. Prices are fair and completed in an acceptable time frame. Happy to recommend anyone to this business!
-
August 2024 by Rick Hughes
They provided an estimate and they were no hidden charges! Easy to work with!
Need to contact company about why 4 new tires do not come with tire valve caps?
-
August 2024 by Shannon Cox
Always friendly, always helpful!!! The best service around!!! Quick and efficient!!
-
August 2024 by Greg Dean
We've used Autoserve for more than a decade now, and can't imagine where we would go otherwise. Kind, fun, intelligent, helpful staff, who instill trust and make you feel at home.
-
August 2024 by C. K.
I took my car in for spark plug replacements and transmission flush, everything went well and my car is running great
-
August 2024 by karina laxton
Ryan went out of his way to help me and gave me great advice and diagnosed/ solved the problem with my car. The whole staff was extremely kind and helpful. Will definitely be coming back for any car troubles/ needs!
-
August 2024 by Shelby Herbert
I’ve been going to AutoServ for the last few years and I think they’re great. Always very pleasant on the phone and in person. They explain everything quite well and they’re great people. Very communicative and probably the most sophisticated setup of any shop I’ve been to in the past. The offer text and email updates with documents and reports about the health of the vehicle and estimates. I’d recommend them to anyone looking for a new auto mechanic.
-
August 2024 by Ann Crane
I went for a vehicle inspection. They were thorough and professional. What I didn't like is that I've gotten at least 4 emails requesting a review, which is disrespectful of their customers.
-
August 2024 by Elizabeth Weber
I came in for a state inspection after a poor experience at another shop. I cannot say enough good things about my experience with this location and Steve. They take pictures of all problem areas and potential problems and provide explanations for all. They said it would be an hour and it was exactly that (and it was busy). They even gave my baby a teddy bear. 10/10 would recommend
-
August 2024 by Bill Bondurant
I cannot express how awesome Autoserv has been for my family and our cars over the years. They have gone above and beyond to provide honest and economical solutions for service and solutions. The whole team at Autoserv are amazing.
-
August 2024 by Jarrett Carver
always great service. Been going for years
-
August 2024 by Michelle Bruszewsk
We've been using autoserv for years and they are consistently great. They communicate clearly and things are done efficiently in a timely manner. We feel like we can trust their expertise and quality of work.
-
August 2024 by Enrique Ramirez
The service is great
