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December 2023 by Kristina Kimmel
Absolutely the best very nice and willing to help
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November 2023 by Zyair Goodmond
Very rude and never call u back when u inquire about a product. Iv called twice and was rushed off the phone and told the lady would call me back and she never did.
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October 2022 by Glenn Mullenax
I've been a customer of Aaron's for over 10 years. Ever experience I've had was/is beyond expectations. My whole house of furniture is from them. My fridge just went out on me. Called and went up today. Picked a new fridge and being delivered today. Highly recommend anyone to Aaron's. Chad and Chris and whole staff is very friendly, experienced, will work with you and understands things come up and happen. Thanks Aaron's for all your help.
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April 2021 by barry
The staff is 5 stars in customer service! The only complaint is i bought a sofa and loveseat with 4 recliners built in. They are important as i am disabled and need a recliner. To recline the back i have to use my cane to push with minimal success and to 'decline' i have to hold on, and use cane to shut foot rest. I probably need to buy a real recliner now. Disappointed!
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February 2021 by C Fischer
Great deals love the people
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October 2020 by Charles Bell
Very friendly staff not pushy for the type of company that it is reasonable prices
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July 2020 by Edge Entertainment
Our go to place for electronic items that may be a little out of cash range. If they don't have it, they can get it and the customer service is exceptional. Would continue to shop here regardless of price based just on how the customer is treated.Other stores could take a lead from these guys!
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June 2020 by barry hess
The staff is 5 stars in customer service! The only complaint is i bought a sofa and loveseat with 4 recliners built in. They are important as i am disabled and need a recliner. To recline the back i have to use my cane to push with minimal success and to 'decline' i have to hold on, and use cane to shut foot rest. I probably need to buy a real recliner now. Disappointed!
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April 2020 by Michelle Walters
I have been a customer of Aaron’s for 4 years. Chad has always been so good to us. Very helpful and always goes above and beyond. Alex is also great with us and follows up. I will continue to use Aarons for my future purchases. Thanks to everyone who works there!!
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April 2020 by Phillip Shocker
Loved them.. They get what I wanted and on time. Staffs are friendly and precautions when they bring inside ur homes and definitely getting from them again.
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January 2020 by Billy Barb
These are very nice people and they work with you
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November 2019 by Adonnis Goldstein
I bought a recliner from Aaron's and am very happy all the way around. Service was outstanding. They will work with you, making sure that the customer is happy. Because I paid cash and paid in full, the salesperson gave me a nice discount. Delivery was great. I was told they would be there between a certain time, but they arrived early, which was no problem. The delivery guys were very personable and quick. They knew what they were doing and did it well. They were friendly and professional. The store has a good selection of furniture and televisions. I will say one thing, the prices on the televisions aren't that good, in my opinion. They are high. I would rather buy a television from Walmart, and I'm not a fan of the electronics department there. Aaron's has some very nice furniture. What I really liked about the store is the fact that they will work with you. Like I said, I got a nice discount for paying in full and in cash. I am very happy with the recliner. I will be going back to Aaron's for the purchase of other items as I have the money. They offer a few payment plans including weekly and monthly. Once the delivery was made, I was called by the store to make sure that all went well. I was surprised that the manager called me. I am very happy with the furniture and the service. They sell mew as well as used furniture. Buying used will get you discounts, but you can tell by the nicks that it is used. Of course for used wood furniture, a little Old English will do the trick. If you are on a tight budget, but need furniture, this is the place to go. Check them out. If you go to the one in Charles Town, ask for Chris.
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September 2019 by Zack Levashov
I LOVE THIS LOCATION! They work with you all the time, are extremely friendly and quick as far as response, delivery, prompt each month offering options to pay off furniture in advanced, and even let me swap my already paid on furniture for another thing of same class without losing all the money I spent! They even helped my husband surprise me for valentine's day even though I kinda got too nosey and ruined most of the surprise 😂😅 oops! But 100/10 would ABSOLUTELY reccomend them to ANYONE and EVERYONE. They're AWESOME especially for first time renters and home owners looking to be creative with the space they're given! I usually speak with Chris when I call, but any of them are fabulously nice and caring!
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June 2019 by Kay Kidwiler
I have been a regular customer for over 10 years. Great deals, great products and great people. Chad is the best person to deal with. I will always go there first if I need something.
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June 2019 by Jose J Castro
Awesome customer service experience.
